2020 Audi SQ5 Complaints

My 2020 Audi SQ5 (3.0L turbo V6, EA839 engine) experienced premature water pump failure at 64,361 miles. Coolant leaked into the vacuum system, damaging the vacuum unit and related components. Failed parts are available for inspection. Safety Risk: Loss of coolant circulation causes rapid overheating and risk of sudden engine failure at highway speeds, creating a collision hazard. Coolant intrusion into the vacuum system can also impair brake booster function, compromising stopping ability. Confirmed by Dealer: Diagnosed and confirmed by Audi Reno Tahoe (Reno, NV) on April 9, 2026. Written estimate #XXX documents replacement of the water pump, pulley, valve, vacuum unit, hose, and tank — totaling $6,591.37 out of pocket. No recall or manufacturer assistance has been offered even though this is a known issue dating back to 2013. Warnings: On 4/9/2026, dealer reports that after a non related repair test drive the technician observed "Drive system malfunction ON during hard acceleration"...

My sunroof spontaneously imploded while driving my vehicle on the highway. I was going to speed limit in the middle lane, very little traffic, no semi-trucks near and did not drive under an overpass.

I recently purchased this vehicle 8/5/23 and since then the pre sense function has activated it’s jarring emergency breaking three times. Once it happened to me backing out of my driveway without any obstruction, another with my husband backing out of a parking spot, and then most recently today with me as a driver going about 35 mph where it “sensed” a vehicle next to me about to change into my lane but changed their mind. Even if the vehicle next to me changed lanes to go in front of me, there was plenty of space and having the emergency pre sense braking created a more unsafe situation with the vehicle behind me potentially rear ending me. I contacted the local Audi dealer and they said there is no way to have this feature turn off as a default. Instead, I have to manually turn it off every time I turn on the ignition. I love the car but the pre sense feature has placed me in more unsafe situations than without it. I wish the manufacturer would allow having this system turn off as a...

The sos emergency system continues to fail. It alarms that it failed. Warning light on the dashboard continues to be on. The car was brought to the dealer. emergency calling unavailable while driving.

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in viewable distance at all. The abruptness, lack of warning, and breaking power sent my car out of control across all three lanes and nearly into a barrier before I was able to regain control and the breaks released. I was on the phone (hands-free) when this occurred and my fiancé could hear the whole thing. In both instances no sensors or alarms were activated in advance to give warning, and activated only in concert with the breaks being autonomo...