2018 Audi SQ5 Complaints

BACKUP CAMERA DEFAULTS TO A BLACK GRAPHIC VIEW IN STEAD OF CAMERA. ALMOST IN MULTIPLE ACCIDENTS AS I HAD TO SWITCH TO CAMERA AFTER EVERY START WHILE BACKING UP IN PARKING LOTS.

AUDI'S MMI HAS A PARKING AID WHICH INCLUDES A 360 DEGREE TOP VIEW MODE. TOP VIEW MODE REVERTS TO "GRAPHIC VIEW" WITH EACH RESTART OF THE VEHICLE. TOP VIEW MODE SHOULD KEEP THE USER'S LAST SETTING WHICH IN MY CASE IS "CAMERA VIEW." CAMERA VIEW IS SAFER BECAUSE THE DRIVER CAN ACTUALLY SEE IF THERE ARE ANY OBSTACLES RIGHT UP AGAINST THE CAR (E.G. CHILDREN) WHICH SENSORS COULD MISS. TO SWITCH TO CAMERA VIEW, THE DRIVER NEEDS TO TAKE THEIR EYES OFF THE ROAD AND CLICK THROUGH THE MMI MENUS. IF PARKING WITH TRAFFIC, THIS IS A DISTRACTION AND ALSO NOT SAFE. THIS DEFECT IN THE SOFTWARE ISN'T BEING ADDRESSED BY AUDI IN A TIMELY FASHION - IT'S BEEN PRESENT FOR OVER A CALENDAR YEAR. NEW AUDI VEHICLES APPARENTLY INCLUDE A LATER MMI VERSION WHICH DOES NOT HAVE THIS BUG BUT THEY HAVE NOT DISTRIBUTED A FIX TO EXISTING VEHICLES.

THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE WITH THE GARAGE DOOR OPEN AND WITH THE PARKING BRAKE ENGAGED. THE CONTACT WAS NOTIFIED BY A NEIGHBOR THAT THE VEHICLE HAD ROLLED FORWARD OUT OF THE GARAGE DOWN A SMALL INCLINED DRIVEWAY, CROSSED THE STREET, AND CRASHED INTO THE CORNER OF THE NEIGHBOR'S HOUSE. THE VEHICLE THEN ROLLED BACK INTO THE STREET AND STOPPED. PRIOR TO THE INCIDENT, NO WARNING INDICATORS WERE ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AUDI SOUTH COAST (1425 AUTO MALL DR, SANTA ANA, CA 92705 (714) 973-7766) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 500.