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Unknown Or Other
01/08/2018
ON JANUARY 8, 2018; I TOOK MY VEHICLE (AUDI SQ5, 2015, 21847 MILES, WELL WITHIN WARRANTY) INTO FLOW AUDI SERVICE DEPT. IN WINSTON-SALEM, NC. FOR A MAJOR PROBLEM WITH THE FRONT PASSENGER'S WHEEL HITTING AS IF METAL TO METAL, WITH A LOUD BANG AN A HARD JERK AS IF THE WHEEL IS SEPARATING FROM THE FRONT AXLE AS THE VEHICLE GOES INTO TURNS AND CLEARLY UNSAFE. THE SERVICE DEPT. MANAGER ADMITTED(ON RECORDING) TO A HIGH INFLUX OF OTHERS CUSTOMERS COMING IN WITH SAME ISSUE. I'VE BEEN TOLD IT'S THE DIFFERENTIAL, THE STRUTS, THE TRANSMISSION, THE TIRES AND SO ON. THE DEALERSHIP ADMITTED THAT THEY DIDN'T KNOW WHAT WAS WRONG WITH THE VEHICLE. SINCE THEN, I'VE BEEN MET WITH THREATENING HOSTILITY, AGGRESSION AND BULLING FROM UPPER MANAGEMENT TRYING TO MAKE ME TAKE MY VEHICLE WITHOUT IT BEING REPAIRED. I THEN, FILED A CLAIM WITH AUDI USA CORP. THE DEALERSHIP EVEN CALLED IN AN AUDI USA CORP. ENGINEER (FOR A DOG AND PONY SHOW) TO ONLY DRIVE MY CAR AND SAY WHAT HE THINKS COULD BE THE PROBLEM. THE ENGIN...
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Steering
07/29/2017
POWER STEERING DISABLED WHILE DRIVING. WARNING ON DASH INDICATED THAT POWER STEERING IS DEFECTIVE. LOSS OF ELECTRONIC STEERING ASSIST WAS IMMEDIATE AND STEERING BECAME EXTREMELY DIFFICULT, IF NOT IMPOSSIBLE. VEHICLE WAS MOVED TO SHOULDER WITHOUT INCIDENT. DEALER INDICATED SOFTWARE UPDATE WAS INSTALLED TO CORRECT THE PROBLEM. NO OTHER DETAILS PROVIDED.