2020 Audi Q5 Complaints

The hood has opened 3 different times with no warning while driving down the road.

Yesterday I driving my AUDI Q5 2020 on the expressway , then with no warning multiple warning and error messages suddenly appeared on dashboard. The Entire car immediately shut down in middle of the expressway, no time for me to put on my hazard, no time for me to safely pull over ..With difficulty moving it to safety. The car wouldn't start and I was in the middle of the expressway which put me at great risk along with my passengers and surrounding vehicles.... I was scared and shocked Very dangerous !!!!

Gateway control modular failure. At dealer currently. We took pictures. Multiple reports of the exact same thing on Audi forums online. Audi confirmed same issue. While driving car it suddenly stopped and the emergency brake was automatically applied. No warning, no way to Live the car to safety, all the warning lights began to flash, windows started to rolling up and down. Then the car just turned off. Unable to start it, turn it on, move it, nothing. Needed a special tow truck to have it towed to dealer. A serious safety issue. I am 8 m pregnant, had my brother and 4 year old nephew in car. I am concerned for my safety but equally concerned for every Q5 has this gateway module in this location. Every person driving a Q5 and other drivers can be affected by the design flaw of the location/ lack of protection of this gateway module. We were lucky we were not on the highway. What if this happened on a highway at high speeds or in a curve.

On July 14, 2020, my daughter and I drove my leased Audi Q5 to Cari’s sister’s home. As I pulled in the driveway, and before I turned off the vehicle and exited the car, smoke began to billow from the engine compartment and enter the interior. My daughter and I were suddenly engulfed by white smoke, and evacuated the vehicle immediately. With the use of a garden hose and fire extinguishers, my sister, brother-in-law, and I were able to subdue the fire until the fire department arrived and extinguished it fully. My Audi Q5 was totaled due to this fire that, suddenly and without warning, engulfed the engine compartment. After the incident, Audi inspected the vehicle. Ultimately, Audi stated that the cause/origin of the engine compartment fire was due to the turbocharger electronic waste gate malfunction. My daughter and I were stunned, shocked, and scared by the car’s sudden and unexpected combustion. Naturally, the trauma and terror of having a car ignite for seemingly no r...

I RECENTLY PURCHASED A 2020 AUDI Q5. IT WAS 6 WEEKS OLD AND HAD ABOUT 2300 MILES ON THE ODOMETER. WHEN PULLING OUT OF A PARKING SPACE THE CAR DIED. I COULD NOT GET IT STARTED NO MATTER WHAT I DID. I COULD NOT EVEN GET THE FLASHERS TO TURN ON (TO THE IRE OF THOSE TRYING TO EXIT THE LOT.) AFTER HAVING IT TOWED (I WAS ON VACATION, NO LESS!) I LEARNED THAT THE ELECTRICAL DISTRIBUTION SYSTEM WAS DEFECTIVE AND HAD TO BE REPLACED. I AM JUST GRATEFUL THIS DID NOT GIVE OUT ON A 55 + MPH HIGHWAY, WHICH COULD HAVE BEEN LIFE THREATENING. ALSO, SINCE THE GEAR SHIFT IS ELECTRIC, THERE IS A WAY TO PUT THE CAR IN NEUTRAL FOR TOWING PURPOSES. THIS SYSTEM DID NOT WORK AND MY CAR HAD TO BE TOWED BACKWARD WHILE IN DRIVE.