2019 Audi A7 Complaints

The contact owns a 2019 Audi A7. The contact stated the engine had been overheating, and the contact had to pull over to add coolant to the coolant reservoir before continuing to drive. The failure became more persistent within the last 2 months. The vehicle was taken to the dealer, and it was determined that there was coolant leaking into the engine from the water pump, vacuum lines, and the cooling system was inoperable. The part was ordered to repair the vehicle. The contact researched online and discovered that there was a Class Action Lawsuit associated with the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

The contact owns a 2019 Audi A7. The contact stated that while driving approximately 25-27 MPH, the vehicle stalled in the middle of the road. Several unknown warning lights were illuminated, and the message "Engine Malfunction" was displayed. The vehicle then restarted independently, but the message remained displayed. The vehicle was taken to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

The car shut-off on three separate occasions while driving on [XXX] in Wesley Chapel, FL (twice) and once while traveling south on [XXX] in Orlando. There were multiple warning lamps and messages and I am requesting the BSG be replaced on this vehicle and the dealership refuses to replace it, although there is a manufacturer recall on this part that is a ticking time-bomb that may cause the car to shut off again while driving. When this occurs, you cannot put the car in gear and it presented a clear and present danger to the driver and their passengers. The dealership continues to try and fix other things and not the immediate and present issue of the BSG replacement. Someone please assist with getting this issue resolved and corrected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The following issues started in September 2024, however, they continue to be a problem and safety concerns. 1. The all doors of this vehicle has complications with opening as the lock and latch assembly fails. This causes issues with the doors locking or opening appropriately. It also causes central locking error code to be alerted. REPLACEMENT OF DRIVER FRONT DOOR LOCK/LATCH ASSEMBLY DUE TO MECHANICAL FAILURE INTERNAL OF LATCH MECHANISM NOT ALLOWING INTERIOR HANDLE/CABLE TO REACH CLOSED POSITION 2. The truck of the car does not open with the use of the door latch or key fob. You have to manually open the trunk. BOTH REAR HATCH MOTORS DUE TO MECHANICAL FAILURE 3. The Apple car play does not always connect successfully which causes a safety concern for not being able to use hand free and reduce distractions while driving.

Component: Backup camera Issue: Recall cannot be completed Status: Manufacturer requires customer-paid repair before completing safety recall (90TV), leaving safety defect unresolved.