2014 Audi A5 Complaints

The contact owns a 2014 Audi A5. The contact stated that after each rainfall, there was a large amount of water inside the trunk of the vehicle, creating mold inside the trunk. The vehicle was taken to an auto body shop, and holes were discovered in the trunk and were filled. After another rainfall, the vehicle was taken to an Audi dealer, and the dealer stated that the trunk was cleaned, but the failure persisted. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 151,598.

On March 24, 2025 I submitted a valid claim for reimbursement to Audi of America for the outstanding recall on my A5's water pump along with the receipt for the service. Audi denied reimbursement because I had a claim that was "too old" from the recall date. This is of course, illegal. I would like Audi to reimburse me for my valid recall service. Body of email sent to Audi of America on March 24: To whom it may concern; I had previously submitted for reimbursement for work performed on my 2014 Audi A5 in August 2024. The vehicle has a recall notice for the waterpump; my waterpump failed as indicated in the recall notice and I had it repaired. I did not have the itemized receipt for the work performed and am attaching that receipt now. I am seeking reimbursement for the two major work groups as indicated on the invoice: AIR CONDITION DIAGNOSIS - $251.33 WATER PUMP: AUDI - $1554.80 Total Reimbursement Request - $1806.13

The contact owns a 2014 Audi A5. The contact stated that while driving 30-70 MPH, the vehicle shut off. The contact stated that the failure occurred while driving for an hour or stopped at a light. The vehicle failed to restart. The contact waited for 10 minutes to restart, but the vehicle shut off again. The ECP warning light was illuminated. After the vehicle cooled off and the battery was disconnected, the vehicle drove as designed. The contact replaced the cam shaft sensor, and fuel pump however, the failure recurred. The contact stated that the failure was related to NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there were no recalls associated with the VIN. The manufacturer referred the contact to the local dealer for a diagnostic test. The failure mileage was approximately 60,000.

1) power steering module failed resulting in steering failing on highway. Car is not available for inspection due to being totaled. Issue was a known service bulletin by Audi however new owners had no way to know it was a life threatening issue. 2) The car lost control when power module failed, steering wheel locked up. 3) Yes 4) insurance and the dealership. The dealership refused to cover it because it was 10years past extended warranty even thought it had less than 125,000 miles. Apparently RAIN affects these units. 5) No.

While driving the car I press the gas pedal and it loses power or won't accelerate at all, then all of a sudden something happens and it lunges forward fast it is scary I have almost crashed 2 times. This issues is intermittent, thus the driver has no control of when the car is going to drive properly when I doesn't it is scary. I'm have been relegated to 45 miles an hour on the freeway I cannot control any part of the car to ensure I can make a lane change if I need to to overt an accident. The reason I'm filing this is because Audi has known about this since at least 2010, there are TSB'S FOR EVERY YEAR REGARDING THIS PROBLEM EITHER EXACT OR a slight change of this problem because every car is different. Meaning how it's driven to where it is located and weather issues. AUDI HAS PREEMPTED THESE Issues bY stating the problem I'm having a long with thousands of others is a PERFORMANCE ISSUE BUT THIS IS WAY MORE THAN THAT. IT IS Definitely A SAFETY ISSUE WHEN YOUR CAR ALL OF A SUDD...