2013 Audi A5 Complaints

TL* THE CONTACT STATED THAT HIS SON OWNS A 2013 AUDI A5. THE CONTACT STATED WHILE VEHICLE WAS PARKED AND NOT RUNNING, IT CRASHED INTO A FENCE WITHOUT WARNING ON PRIVATE PROPERTY. THERE WERE NO FIRE, REPORTED INJURIES OR POLICE REPORT FILED. THE CONTACT WAS CONCERNED THAT THERE WAS A FAILURE WITH THE TRANSMISSION. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

THE SUNROOF EXPLODED. I WAS DRIVING AND HEARD A LOUD NOISE. I LOOK AROUND BECAUSE IT SOUNDED LIKE A TIRE BLOWOUT. I CONTINUED TO DRIVE, AND ONCE I REACHED MY DESTINATION, STOPPED AND OPENED THE DOOR TO EXIT THE VEHICLE, I HEARD A LOUD POP LIKE A GUN SHOT. IMMEDIATELY GLASS FLEW EVERYWHERE. I WAS LOCATED IN THE PARKING LOT OF PICADILLY RESTAURANT WHEN THE EXPLOSION OCCURRED.

THERE IS AN INTERMITTANT FAULT WITH THE INTAKE MANIFOLD CHANGE OVER FLAP, IT'S STICKING. REPLACEMENT WOULD BE $1311.56 BEFORE TAX. IT APPEARS TO BE WORKING OK NOW, BUT IT COULD FAIL IN THE NEAR FUTURE.

LOSS OF POWER WHILE DRIVING. I WAS DRIVING AND THE CAR LOST POWER AND STARTED SHUDDERING, EPC WARNING LIGHT CAME ON AND IT SEEMED LIKE IT MIGHT STALL. SINCE I WAS DRIVING I PUSHED IN THE CLUTCH AND COASTED TO A STOP. I SHUT IT OFF AND RESTARTED IT AND IT WORKED NORMALLY SO I DROVE HOME. I DROVE IT THE NEXT DAY AND HAD NO PROBLEMS. ON A FOLLOWING DAY IT DID THE SAME THING, LOSS OF POWER, SHAKING, NOT WORKING RIGHT. SOMETIMES IT SEEMED JUST FINE OTHER TIMES IT HAD PROBLEMS. I TOOK IT TO A SHOP TO HAVE DIAGNOSIS AND THEY DISCOVERED WATER IN THE ENGINE COMPUTER CONNECTOR AND TRACED IT TO A COOLING VALVE LEAK THAT ALLOWS WATER IN THE CONNECTOR AT THE VALVE TO ENTER THE 2 WIRE CONNECTOR AND APPARENTLY THE WATER WICKS UP THE CONTROL WIRE TO THE COMPUTER CONNECTOR AND SHORTS OUT CONNECTIONS TO COILS AND OTHER ENGINE ELECTRONICS. I SEARCHED THE WEB FOR INFORMATION AND DISCOVERED THAT THIS IS THE SAME ISSUE THAT HAS AFFECTED 2010 - 2013 AUDI A8 AND THE CAR WAS RECALLED. SEE 16V619000....

THE VEHICLE SUFFERED COMPLETE ENGINE FAILURE AT 52,000 MILES. ON MAY 05'19 THE CAR WAS RUNNING SMOOTHLY AT PREVAILING HIGHWAY SPEED WHEN I STARTED TO HEAR THE SOUND OF MARBLES RATTLING AROUND IN THE ENGINE COMPARTMENT. PULLED OVER, AND THEN THE CHECK ENGINE LIGHT CAME ON. TOWED TO AUDI BURLINGTON, AND THE $159 DIAGNOSTIC THE FOLLOWING MORNING MAY 06'19 RESULTED IN A VOICE MAIL THAT SAID IN PART "CAR ENGINE IS BLOWN, THE COST WILL BE $11,000, PLEASE LET US KNOW WHAT YOU'D LIKE TO DO". THEY ALSO SUGGESTED I COULD TRY TO GET AUDI OF AMERICA TO ASSIST SO I OPENED A TICKET WITH THEM ON MAY 07'19 (REFERENCE NUMBER IS 190452228). THE SERVICE HISTORY IS INTACT BUT NEITHER AUDI OF AMERICA NOR AUDI BURLINGTON (MA) DEALERSHIP WILL ASSIST WITH THE REPAIR. INSTEAD, BOTH AOA AND THE DEALER HAVE CHOSEN TO DEMONIZE THE SERVICE HISTORY BECAUSE THE PRIOR OWNER MAY HAVE MISSED A REQUIRED ANNUAL VISIT AND BECAUSE THE 35K SERVICE WAS NOT DONE AT THEIR DEALERSHIP. WHEN I ASK WHAT SERVICE ELEMENT...