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Air Bags
09/27/2018
The contact owns a 2011 Acura TSX. The contact received notification of NHTSA Campaign Number: 18V661000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to contact the dealer; however, the contact was unable to speak with a representative. The manufacturer was contacted; however, the contact was only able to reach an automated system that stated there was no recall. The contact had not experienced a failure. Parts distribution disconnect.
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Steering
12/30/2024
Power steering system malfunction. Warning light went on with no other warning and rendered vehicle undrivable due to no steering function
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Service Brakes
04/17/2024
VSA MODULATOR failed, breaks suddenly goes all the way down will not stop, this is suddenly happened while on the road.
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Structure
04/01/2020
While driving on highway driver side windshield trim panel flew off into traffic causing a car to swerve at highway speed. Included with the genuine Acura replacement part (# 73162-tl2-305zd) was service bulletin # 09-030 which states that the glue needs to be replaced. I talked to Acura of Wappingers service and parts department and Acura of America regarding this issue. All parties denied replacing the glue on the clips. Some of the clips are very out of place due to what I believe is the glue softening in the sun. I truly believe this is a safety hazard because of the potential of this panel hits a pedestrian or car and creating an accident with potential injury or death. Car has been in 0 accidents. Thank you in advance for your attention to this matter.
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Steering
07/11/2021
While driving my 2011 Acura TSX wagon on 10 July 2021, the power steering failure indicator light came on while crossing a bridge and my power steering immediately failed. After the vehicle was towed home, I searched the manual and found there is no power steering reservoir to check for fluid. So I researched YouTube and found that this power steering has been a major problem with this vehicle. This is extremely dangerous and as I was on a bridge the danger was even greater as I could not pull over. I managed to safely exit but could not pull into a parking lot as there was not enough distance to keep the vehicle moving and I was unable to turn the wheel while the vehicle was almost at a standstill. When I got the car home, I researched how to correct the problem. Since the manual was useless, I turned to YouTube and proceeded to check the fuse first. It was not blown. The steering control module needs to be replaced and the authorized dealership wants $1500 to $2000 to replace...