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Power Train
07/13/2019
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Air Bags
03/01/2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). THE CONTACT WAS UNCERTAIN IF THE REPAIR WAS COMPLETED BECAUSE AFTER THE REPAIR THE VEHICLE WAS RETAINED AND MONTHS LATER ANOTHER NOTIFICATION WAS SENT FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER WALKER ACURA (8951 VETERANS MEMORIAL BLVD, METAIRIE, LA, 70003, (504) 464-4004) SERVICED BOTH RECALL CAMPAIGNS. THE DEALER HAD NOT TOLD THE CONTACT ABOUT THE AIR BAG LIGHT BEING ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE WAS NOT AVAILABLE.
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Air Bags
06/01/2016
TAKATA RECALL
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Steering
09/30/2017
I WAS DRIVING MY VEHICLE ON THE HIGHWAY TO WORK AND MY ELECTRONIC POWER STEERING WENT OUT I ALMOST HIT A TRACTOR TRAILER AND IT CAUSED ME TO HAVE A PANIC ATTACK BECAUSE IT ALL HAPPENED SO FAST I DID NOT KNOW WHAT TO DO BESIDES SLAM ON THE BRAKES. THIS ISSUE COULD OF POTENTIALLY CAUSED MY DEATH OR OTHER PEOPLES DEATH OR INJURY , THIS COULD OF ENDED OUT BAD. CAN YOU PLEASE CONTACT ME ASAP REGARDING THIS ISSUE. AND THERE SHOULD BE A RECALL ON THE ELECTRONIC POWER STEERING SYSTEM BECAUSE ANY ACURA OWNERS WITH HIGH MILES ON THE VEHICLES COULD END UP HAVING THIS SAME ISSUE AND COULD END UP BEING A LAW SUIT.
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Air Bags
01/03/2017
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT STATED THAT TWO DIFFERENT DEALERS CLAIMED TO HAVE REMEDIED THE RECALLED AIR BAGS; HOWEVER, THE CONTACT STATED THAT A BRAND NEW (UNOPENED) BOX OF AIR BAGS WAS LEFT IN THE TRUNK OF THE VEHICLE. THE CONTACT DID NOT PROVIDE THE RECALL INFORMATION. ALSO, WHILE DRIVING APPROXIMATELY 50 MPH TWO DAYS AGO, THE AIR BAG INDICATOR ILLUMINATED OFF AND ON. THE VEHICLE WAS TAKEN TO ONE OF THE DEALERS WHERE IT WAS DIAGNOSED THAT THE SIDE AIR BAG WAS IN THE TRUNK AND NOT THE ONES THAT WERE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 102,000.