2000 Acura TL Complaints

My incident that I am reporting about is regarding the safety recall on my 2000 Acura TL -Safety Recall: MULTI-MODEL NADI AIRBAG INFLATOR SAFETY RECALL H6S · Jan 22, 2020 My issue is that I have contacted the dealer in my area on multiple occasions and have been told things such as “they must order the part needed and will get back to me once it has arrived” or they aren’t sure my vehicle was effected by this recall, after I informed them I have a letter stating my vehicle is one of the vehicles effected by the recall, I have takes to multiple different people through phone calls, emails, and even third party services. They never return my calls or attempts to resolve this issue and it is a major safety concern. I don’t know how else to approach this situation.

As you are driving down the road interstate or highway the car cuts off/shuts down but everything electrical stays on inside the vehicle then you have to wait 45 minutes/ an hour and a half to get it to start back up but it will turn over and continue to turn over if you try to start it before then happens a lot here lately took it to several mechanics to see what the problem was and plug it up to the computer/code reader and it will not get past 30% while hooked up trying to read/download the codes so you can’t even find out what the issue/problem is

There is no known dealership near my location for the recall to be fixed.

The contact owns a 2000 Acura TL. The contact stated while driving 65 MPH, the vehicle independently downshifted to second gear with the traction control and check engine warning lights illuminated on the instrument panel. The contact stated that the vehicle would not exceed 50 MPH while driving to the residence. The contact then called a local dealer who informed him that NHTSA Campaign Number: 04V176000 (Power Train) recall repair was already performed on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 174,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED APPLE VALLEY HONDA (400 HIGHLINE DR, EAST WENATCHEE, WA 98802) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT WAS REFERRED TO CARTER ACURA (21515 HWY 99, LYNNWOOD, WA 98036) AND WAS INFORMED THAT THE PART WAS AVAILABLE. THE CONTACT STATED THAT THE DEALER WAS LOCATED 130 MILES AWAY AND SHE WAS 82 YEARS OLD AND WAS UNABLE TO DRIVE THAT FAR TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT SHE WOULD RECEIVE A CALLBACK HOWEVER, THE CONTACT HAD NOT RECEIVED THE CALLBACK. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.