2026 Acura MDX Complaints

I am writing to formally escalate an unresolved matter regarding my 2026 Acura MDX Technology, purchased on XXX, from Piazza Acura of [XXX]. As a loyal Acura customer of over nine years and currently on my fourth lease, this experience is both unexpected and unacceptable. Since shortly after purchase, the vehicle has exhibited persistent and unresolved performance issues, most notably harsh and inconsistent gear shifting and a pronounced vibration in the accelerator pedal. Despite multiple service visits and significant time invested, these concerns remain unresolved. I have repeatedly been advised that these conditions are “normal characteristics” of the vehicle due to adaptive transmission behavior—an explanation that is inconsistent with my prior ownership experience across multiple MDX models (2017, 2020, and 2023) and does not align with reasonable expectations for a vehicle in this class. To be clear, the vehicle in its current condition fails to meet reasonable standards of qu...

The blind spot monitor becomes inoperable when you leave the car in an open area with sun and warm weather on the car. If you take the car and place it in a garage or during nighttime the monitors will come back on. This problem was brought to the dealer, Gettel Acura, [XXX] in XXX. They replaced a Chip and told me it was fixed. It has not been fixed and the inoperable monitor makes it dangerous, especially on the interstate highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Google on-board gives a persistent error that the MMI and car driving technology firmware cannot be completed. Service center says it’s known and they can’t do anything. The car is supposed to have voice control over vehicle temperature and functionality — it does not. It frequently will not automatically connect to a wireless Apple Car Play or Google Auto connection. Firmware is also supposed to communicate w car speed, etc. to make Acura Assist driving more safe.

2026 Acura MDX with Acura Factory A Spec issued plastic floor mats. Accelerator pedal gets stuck behind the floor mat resulting in uncontrolled wide open throttle. Had to physically put my foot behind the pedal and pull pedal away from floor. Afterwards tried a few times to repeat the issue, 3/5 times was able to reproduce stuck pedal. Top of the drivers plastic floor mats, right side, has a U cut out for the accelerator pedal. This needs to be trimmed another 1/2” or more to stop the issue. Could result in severe or fatal consequences.

2026 Acura MDX with 3.5 L V6 (J35Y-series) experienced connecting-rod bearing failure and total engine loss at 1,920 miles. Vehicle currently at dealer. Appears identical to failures under NHTSA PE25-008 (2016-2020 models)