2015 Acura MDX Complaints

The contact owns a 2015 Acura MDX. The contact stated while driving at an undisclosed speed, the tailgate lid lights did not function as intended. The contact was pulled over by the local Police and was informed that the taillights were not operating. The vehicle was taken to another local dealer where the vehicle was diagnosed with failed tailgate lid lights. The contact was informed that the tailgate lid lights needed to be replaced. The vehicle was not repaired. The contact was advised that the manufacturer had denied the repair under warranty or unknown recall repairs. The contact stated that the vehicle was previously serviced by the dealer, and the previous dealer performed a recall repair under NHTSA Campaign Number: 19V256000(Exterior Lighting); however, the failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The manufacturer denied the repair under warranty because of the failed recall repair. The failure mileage was approximately 185,000.

The contact owns a 2015 Acura MDX. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact pulled over onto the shoulder of the roadway. The contact attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the engine had been repaired by the dealer less than a month before the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,700.

Paint peeling on roof (white diamond pearl paint).

For the last 50k miles we've taken our Acura MDX to the dealership for regular oil changes. Almost every visit results in a bad battery. We've had the dealership replace a side mirror due to the electrical and several batteries as well. They've kept it for several days diagnosing issues but haven't to this day found out what's wrong with it. Now my back taillight stopped working, we bought another one and replaced it for it to work for a couple months and stop working again. Now we've taken it to another place for diagnosing, they have said the inter taillight assembly and wiring needs replaced. Seems like this has been the issue the entire 6 yrs we've been complaining. The dealership says they took care of the problem already, clearly this is a safety issue when driving at night especially. Having a taillight that works off and on is not my idea of safe or "fixed" according to the dealership.

Acura issued Warranty Extension TSB 19-029 on 2014-2016 MDX with white diamond pearl paint. The extension covers the roof and rear door. My roof began peeling in or around 2022 and the roof was repainted without issue. The rear door just showed signs of the defect in August 2024, and the issue is clearly the same manufacturer defect as identified in the document, however, Acura is unwilling to correct the defect due to the warranty period now being expired.