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Exterior Lighting
07/10/2024
Recall (M49) Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights. Acura dealership confirmed repair back in 2019. I am currently having the same issue with the loss of my taillight. I raised concern with Acura and they confirmed that they release me part number that they didn’t use for the initial repair, which leads me to believe this issue was never fixed. The dealership then told me that they would not be able to repair this issue unless I had an extended warranty. I am requesting a review as this is a major safety issue and a traffic citation concern on the same grounds that the M49 recall was initiated.
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Structure
06/23/2024
The white paint on the roof of my car peeled off in huge chunks between the sunroof and the windshield. Acura had extended the warranty on the paint to 8 years from the date in service and ours was fine at the deadline. However, now at 11 years in, the paint has completely failed. It appears that there are a large number of other Acura owners who are having issues with the paint on their white MDXs, and Acura is in some cases saying that their VIN numbers are not included. It is an obvious problem with the white paint since Acura issued the warranty extension, but the limit was arbitrary and it is ridiculous that a "luxury" SUV has peeling paint that will result in an expensive repair job.
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Steering
04/30/2024
The contact owns a 2014 Acura MDX. The contact stated that while driving at 15 MPH, the steering wheel jerked to the left. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available.
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Structure
10/01/2023
My vehicle was part of a recall and Acura extended warranty protection for the paint between the windshield and sunroof. This was a manufacturer defect with the paint when the car was made. It did not happen to my car until October 2023 and Acura will not fix the paint due to end of the warranty extension that was issued by NHTSA. I was told to contact you from Acura corporate. They said the regulation to not cover any vehicles with this paint issue, was coming from NHTSA. The paint was applied incorrectly when the car was made and it’s causing a big circle of paint to randomly come off of the area of the car between the windshield and sunroof. I’m concerned the paint will continue to chip away and start coming off in large pieces. This is a manufacturer defect and should not be time limited.
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Unknown Or Other
04/16/2024
Paint. Delaminating at the sealer. Paint flakes randomly fall off car over the years. Acura verified this was a factory defect and the common area is occurred was the roof. This was covered for my car 03.2019 under an extended warranty but was only limited to the roof. I specifically asked to fix the whole paint job since this was a FACTORY defect and they stated they will only fix the area with the current damage. Well now time has passed and this has now happened on my left passenger door and Acura will not cover any part of fixing their factory defect. Terrible on Acura for selling a product they know has a FACTORY defect and they will not stand by their product.