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Unknown Or Other
06/25/2022
My Sunroof exploded.
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Unknown Or Other
06/29/2021
11/17/2020 Acura battery of our 2012 Acura MDX failed & was replaced under manufacturer warranty, via comp was provided. 6/29/2021 Acura battery failed again. Dealership did not honor warranty claiming manufacturer Acura would not pay for replacement. Dealership said I needed to contact Acura Client Relationship which I did. ACR initially said dealership was at fault & the battery should be replaced under warranty. I asked for a client number & was placed on 10 minute hold. When agent returned she changed her story saying battery was not under warranty even though it had been replaced under warranty in November 2020. Their reason was I ‘did not pay for the battery.’ This is not true as I did pay a prorate portion of the replacement in November & the original battery I purchased with the certified vehicle purchase. The ACR agent declined to provide me a claim number. I talked to the dealer service manager Andrew Jackson & the service tech writer Tevin Jackson. I requested con...
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Air Bags
09/04/2020
The airbag light is on I went to have the airbag replaced. I was told I couldn't get my airbag replaced because it was a CANADIAN vehicle and they couldn't get the part etc. to replace it. So I have a Canadian vehicle that was not disclosed to me at the time of purchase. What can I do to resolve this issue? I purchased the Suv from Walt Sweeny 6315 Harrison Avenue Cincinnati Ohio 45247Auto Center 877- 300-3930. I spoke with the owner once and other person. No resolution has come about yet.
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Air Bags
05/04/2021
MY AIRBAG LIGHT WON'T GO OFF. SHOWING AN ERROR WHEN HOOKED UP TO THE MACHINE
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Engine
01/01/2021
ABOUT 2 MONTHS AGO, MY SUV HAD A MESSAGE ALERT COME ON WHILE I WAS SITTING STILL AFTER JUST STARTING MY VEHICLE IN WALMART PARKING LOT AFTER GROCERY SHOPPING, SAYING TO CHECK THE OIL LEVEL; OIL LEVEL LOW. ALSO, JUST RECENTLY, MARCH 27TH I HAD TO ADD OIL TO MY VEHICLE AGAIN; 3/4 OF A QUART LOW ON OIL. THE VERY NEXT MORNING, I HAD ANOTHER ALERT COME ACROSS MY MESSAGE BOARD SAYING TO CHECK THE OIL LEVEL- OIL LEVEL LOW. SO I CHECKED IT AGAIN, IT SHOWED AT THE TOP OF THE HASH MARKS ON THE DIPSTICK AS IT SHOULD. SO I'M NOT SURE WHAT'S GOING ON THERE UNLESS IT'S A MALFUNCTION OF SORTS OR A SENSOR ISSUE. I CHECK MY OIL WHEN I FILL UP MY GAS TANK. ALL OF A SUDDEN, MY SUV WAS BURNING/ USING OIL. I HAVE TO KEEP PUTTING OIL IN DUE TO A LOW OIL LEVEL LOOK ENTIRELY TOO OFTEN. I'VE HAD TO PUT OIL IN MY ENGINE AT LEAST TWICE A MONTH. AND I'M NOT TALKING ABOUT JUST ENOUGH TO TOP IT OFF, I'M TALKING ANYWHERE FROM 3/4 OF A QUART TO 3 QUARTS OR MORE AT TIMES. THERE ARE NO LEAKS, NO PUDDLES OR OIL SPLATTER...