2017 Acura ILX Complaints

TL* THE CONTACT OWNS A 2017 ACURA ILX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V424000 (POWER TRAIN). AFTER CONTACTING COURTESY ACURA (3701 NICHOLASVILLE RD, LEXINGTON, KY) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT PLANNED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE WAS IN MOTION AND STOPPED ON THE HIGHWAY ACCESS RODE. THE TRANSMISSION/POWER TRAIN AND GEARS WERE STRIPPED AND UNABLE TO MOVE THE CAR. THE RIGHT AXLE WAS STRIPPED. THE LEFT BACK TIRE WAS A DEFECT AND TIRE SPLIT. I HAVE TO PAY FOR A TIRE WITHIN 15K MILES AND THE POWER TRAIN, GEAR, TRANSMISSION AND RIGHT AXLE WENT OUT LESS THAN 8 MONTHS OF OWNING THE CAR. AMERICAN HONDA CO AND VANGERGRIFF ACURA FAIL TO REPLACEMENT THE CAR OR BUY ME OUT THE CONTRACT. THE DEFECTS WERE KNOWN BY AMERICAN HONDA CO. AND VANGERGRIFF HONDA IN ARLINGTON, TX. THERE ARE BEEN SEVERAL INCIDENTS KNOWN AND THEY STILL SOLD THE CAR TO ME WITH ACKNOWLEDGING THAT THIS A PROBLEM WITH NURMEROUS VEHICLES THEY SOLD AND ARE SELLING. THE HONDA MOTOR CO. AND NCDS FAILED TO SEND EXPERIENCED PERSONNEL WITH MECHANIC BACKGROUNDS TO ADDRESS THE MATTER AND DENIED MY CLAIM.

THE NEW ACURA EXTERIOR LIGHTING SYSTEMS ARE OBNOXIOUS TO OTHER TRAFFIC BOTH DURING THE DAY AND AT NIGHT. THEY'RE BLINDING. THEY HAVE ZERO TECHNOLOGY BUILT IN TO THEM TO REDUCE INTENSITY WHEN APPROACHING ONCOMING TRAFFIC. IT'S A SAFETY HAZARD TO THE DRIVING PUBLIC.

WHEN COMING TO A STOP AT A RED LIGHT, THE CAR CONTINUED TO ROLL FORWARD. AT THIS TIME, I STEPPED ON THE BRAKE WITH ADDED PRESSURE BUT THE CAR CONTINUED TO ROLL. THEN I SHIFTED THE CAR INTO PARK BUT THAT DID NOT STOP THE VEHICLE AND IT ROLLED INTO A TRUCK IN FRONT AT LESS THAN 5 MPH. THE DEALERSHIP STATES THEY CANNOT DUPLICATE THE INCIDENT AND FOUND NO ERRORS WHILE CONDUCTING THEIR INSPECTIONS.

CAR JERKS, SLIPS AND HESITATES WHEN SHIFTING FROM REVERSE TO DRIVE AND WHEN DRIVING AT LOW SPEEDS. ALREADY TAKEN TO DEALER TO LOOK AT, WAS TOLD IT'S BECAUSE CAR WAS IN "BREAK-IN" PERIOD, HOWEVER NOW THAT IT HAS 1K MILES, ISSUES ARE STILL OCCURRING. I'VE SEEN REPORTS OF THE TLX WITH SIMILAR ISSUES AND SAME 8 SPEED TRANSMISSION WHERE ACURA HAD A SOFTWARE UPDATE FOR A FIX. WHEN I MENTIONED THIS TO THE DEALER, THEY ACTED AS IF THEY NEVER HEARD OF THIS ISSUE. *TR