2016 Acura ILX Complaints

The contact owns a 2016 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Acura ILX. The contact stated that while driving at an undisclosed speed, the vehicle was rear-ended by another vehicle. The contact stated that the airbags did not deploy during the crash. The contact did not sustain injuries at the scene and no medical attention was provided immediately following the crash. However, the contact later experienced lower back and neck injuries. A police report was filed. The vehicle was not towed after the crash. The dealer was not contacted. The vehicle was not diagnosed or repaired. Additionally, the contact stated that while refueling the vehicle, approximately half of the fuel would disappear after the vehicle was started, with no warning light illuminated. The vehicle was later taken to a dealer for bodywork repairs related to the rear-end damage. The contact was informed that repairs had been completed to the fuel pocket area of the vehicle however the vehicle was not diagnosed related for the fuel system failure. The manu...

The contact owns a 2016 Acura ILX. The contact stated that while driving at an undisclosed speed, the braking system became inoperable and failed to function properly while attempting to stop the vehicle. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were unavailable and needed to be ordered. After a follow-up inquiry, the dealer stated that the parts were still not available and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to have the vehicle diagnosed by a dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 88,000.

The contact owns a 2016 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic). The contact stated that the brake pedal was depressed to the floorboard. No warning light was illuminated. The local dealer was contacted and confirmed that parts were on back order. Another local dealer, Jeff Wyler Acura of Dayton (60 Loop Rd, Dayton, OH 45459); was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

The contact owns a 2016 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer and another dealer were contacted and confirmed that parts were on a national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.