2015 Volvo XC60 Complaints

My engine always continues to break down even after changing engine twice.

Chest clip is magnetized to assist with closing the clip - my clip does not stay latched shut, pops open at a slight push. I have another one of these seats, manufactured at a later date, and the chest clip needs the buttons pushed to open, so I know this is incorrect. Chicco does not feel the need to replace the seat, said they will send me a new retainer clip. If there was an option to attach a video to this complaint, I would.

The contact owns a 2015 Volvo XC60. The contact stated that every three weeks an oil change was performed on the vehicle. The contact stated that low oil level or oil empty messages were displayed. The vehicle was taken to the dealer who confirmed that the vehicle was consuming 15-quarts of engine oil every 6,000 miles driven. The dealer determined that oil was leaking into the pistons. The dealer stated that the pistons and piston rings needed to be replaced. The contact learned of an extended warranty coverage under NHTSA ID Number: 10234800 (Equipment). The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer confirmed that the vehicle was not covered under NHTSA ID Number: 10234800 (Equipment) extended warranty coverage due to the vehicle exceeding the mileage limitations. The approximate failure mileage was 111,000.

Volvo mechanics claim the engine seized due to alternator pulley failure, however, at the time of the event, the engine showed no oil on the dipstick despite having added multiple quarts of oil over the last three months. Volvo has issued an extended warranty letter to customers due to excessive oil consumption, but Volvo failed to provide this letter for this vehicle. I’ve checked Volvo databases for engines matching this extended warranty and confirmed the engine is in fact covered under this extended warranty. Due to Volvo’s failure to communicate this problem, my daughter continued to drive this vehicle until it completely lost power in high speed traffic on I-95 nearly causing an accident and stranding her on the side of the interstate for several hours. Upon arriving at the cite of this incident, I notice there was no low oil warning light illuminated on the dash, so I double checked oil dipstick and added at least two quarts of oil. Unfortunately the engine had already seized...

Vehicle failed to start after short trip (<5 miles) with no electrical power present. Jump started from another car after approximately 1/2 hour. Drove car to home, car stalled in driveway again with no electrical power. Replaced 5 year old battery car started fine then stalled on road during test drive while approaching an intersection and suffered loss of all electrical power including inoperative hazard flashers. Transmission went into park and car could not be moved out of active traffic lane. Car towed to repair shop where cracked fuse at positive battery terminal found (see photos attached). Repair shop contacted a Volvo dealer and was informed they typically see a couple vehicles a week for same issue.