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Service Brakes, Hydraulic
03/15/2023
The contact owns a 2015 Volvo S60. The contact stated while driving 20 MPH, the brake pedal was depressed however, the vehicle failed to stop until the brake pedal had gone to the floorboard. There was no warning light illuminated. The vehicle was taken to the dealer, but no failure was found. The contact stated that the failure had occurred several times. The contact stated that the vehicle was test driven by the mechanic however, the cause of the failure was not yet determined. The manufacturer was made aware of the failure and no assistance was offered. The failure mileage was approximately 14,000.
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Engine And Engine Cooling, engine
05/11/2022
The contact owns a 2015 Volvo S60. The contact stated that the vehicle was previously repaired under an unknown recall for the catalytic converter and the check engine warning light illuminated. The contact was told that the catalytic converter had failed due to an oil leak. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle had exceeded the mileage. There was no additional assistance provided. The approximate failure mileage was 165,000. The dealer stated the vehicle is outside of the warranty perimeters by mileage.
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Vehicle Speed Control, service Brakes
04/06/2023
The contact owns a 2015 Volvo S60. The contact stated while driving approximately 15 MPH and slowing down for a crosswalk with pedestrians in the crosswalk, the vehicle independently accelerated while depressing the brake pedal. The contact stated that she had not noticed any warning lights being illuminated. The contact stated that the failure was intermittent. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
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Engine
03/27/2023
I have a 2015 Volvo S60 T5 that I purchased 08 -2021 from Volvo that is consuming oil. I have had the oil changed (out of pocket) 3 times within 10,000 miles because the low oil light was on and I had purchased a extended warranty and wanted to play it safe. Never once did any Volvo service staff mention that this model car had a issue with oil consumption. After researching this cars history I came across a bulletin on the NHTSA webpage that Volvo has known about the issue on or around 11-02-2020. Webpage ( https://static.nhtsa.gov/odi/tsbs/2020/MC-10184147-9999.pdf) I received a letter from Volvo about Excessive oil consumption dated February 3, 2023 and I contacted their customer service department. I was told that my car original delivery date was Sept 2014 and that the car is now out of warranty and I would have to pay for anything related to the oil consumption issue. I when to my extended warranty that I purchased with the car ($5000 for 4 years). Within the language of...
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Electrical System, engine, fuel/propulsion System
02/17/2023
Excessive Oil Consumption resulting in piston damage/failure! This vehicle has burned oil since I bought it used at about 80,000 miles. I checked the carfax prior to purchasing it and it had been maintained routinely. I have to add a liter of oil every couple of weeks. This is with regular in town driving. I have reported the issue numerous times to the Volvo dealer when I bring it in for regular maintenance and repairs. I have been told by the Volvo service advisor to just add oil. It was a known issue. Sometimes I have warning lights telling me it has low oil. I also check the oil level to know to add oil. I always check my oil level before any trip. I always keep oil in my car because of this issue. Otherwise, I have had to stop and buy oil once on a trip. Since it told me to add oil on my way back. However, one serious safety issue was having to pull off on a desert highway to add oil. The car was giving me a red warning triangle that I had never seen before. My child had to shin...