2024 Volkswagen Tiguan Complaints

Carnet system has been replaced once on the vehicle due to non-function…not even a year later not working again

Lane keep assist will activate randomly and try to steer the car and vibrate the steering wheel like lane departure warning going off. Also the Lane keep assist and emergency sos fault lights will randomly come on.

The car seat was put in the rear seat of the vehicle. The seat belt was used first and then switched to the lower anchors to secure it in the seat. First noticed there was more then an inch of play in the seat after tightening it down with the seat belt and then the lower anchors. Next the seat would not level up either in the rear seat of the vehicle. After moving the height adjustment to the different levels it had the seat would still not get level and be in the indicator on the bubble. We tried several times to get it level and tighten it down and it still would not level up and still had a lot of play in it side to side. Based on this we did not feel comfortable putting the baby in this seat. The car seat was not inspected by anyone.

Four cracks of varying lengths ranging from roughly one inch to four inches have spontaneously appeared on the drivers side of the windshield. These were first noticed when entering the car, not while driving. Cracks can be felt from the inside of the vehicle only. One crack appears to be jagged and looks black when looking through the windshield from the inside.

Complaint Type: Vehicle Safety / Potential Defect / Dealer Negligence Description of Complaint: I am reporting a serious safety issue resulting from negligent service performed by Kocourek Wausau Imports. After the dealership performed my 2024 Tiguan’s second oil change under warranty, strong fumes and white smoke entered the cabin multiple times, causing vomiting, severe headaches, and forcing me to leave work early. The dealership initially claimed the vehicle was safe to drive. Only after my insistence did they admit a mechanical issue involving the cam/valve area, stating a plug required replacement. The part was on backorder, and I was not warned of any risk. Shortly thereafter, I discovered the engine was completely out of oil, despite recent dealer service. A vehicle of this model and age should never lose its entire oil supply immediately after a service, creating a serious risk of engine failure, fire, and exposure to toxic fumes for the driver and passengers. This inciden...