2022 Volkswagen Tiguan Complaints

a vehicle warning notice flashes across the dashboard saying “vehicle assistance system not available” and the switch to engage this system causes the same message to flash and the systems do not engage

2022 Volkswagen Tiguan SE, ~70,000 miles. The vehicle experienced a cylinder head failure in the EA888 2.0L TSI engine, causing the check-engine light to illuminate. The cylinder head developed internal cracks, resulting in excessive oil consumption over a period of more than one year prior to the current repair. During multiple service visits to the authorized VW dealership over the past year or more, I reported abnormal oil consumption and expressed concern about a possible engine problem. On each occasion I was told no fault was found. On at least one visit I was discouraged from requesting a deeper diagnostic by being told it would require a significant out-of-pocket fee, despite the vehicle being under the manufacturer's warranty. The vehicle was dropped off for the current repair on [DATE] after the check-engine light came on. The dealership confirmed the cylinder head failure is covered under Volkswagen's New Vehicle Limited Warranty. However, the required cylinder head part h...

"Travel Assist Not Available" chime and yellow notification came on intermittently from around July 2024 to July 2025 in my VW Tiguan. I complained about it to the Heritage VW in [XXX] and nothing was done in 2024. The noise and notifications became more frequent around July 2025 and came on every time I drove the vehicle incessantly. I took the car back to Heritage VW and they said it was by battery and replaced this for a fee. This did not eliminate the problem and the dealer kept it for 2 days and found that it was the steering wheel. They charged me to replace this because the vehicle was out of warranty. However, in July 2024 it was still under warranty but Heritage VW neglected to make the repair. This noise was a huge distraction to my driving as it was loud and incessant. I made a complaint to the Georgia Attorney General and VW corporate headquarters and neither helped me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The light appears on my dash indicating low oil level frequently between oil changes. I have to add oil to my car every 2-3 weeks. An abundant amount of white smoke comes from the exhaust pipes. I’ve been told it’s burning oil. This could ruin my engine or become catastrophic by fire. I was told it could be something to do with the pistons or cylinder head. Mechanic shops don’t want to/have the ability to work on Volkswagens. The dealership says this is normal. I’m afraid for my children and my safety. This is a major safety issue that needs to be corrected. This is potentially life threatening.

2.0 liter engines suffer from excessive oil consumption due to defective piston rings which can lead to engine failure. This is a class action lawsuit in other states. We now need a new engine at the cost of $6,500