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Engine
05/28/2021
The contact owns a 2010 Volkswagen Tiguan. The contact stated while reversing out of the driveway at approximately 3 mph, the vehicle stalled and failed to restart. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the timing chain failed causing the engine to seize and valves to bend. The contact was informed that the engine needed to be replaced. The contact was informed that the manufacturer had extended the warranty on the vehicle however, the warranty had expired in April 2020. The vehicle was not repaired. The manufacturer was made aware of the issue and confirmed that the vehicle extended warranty expired and the vehicle was not eligible for a free repair. The contact was referred to the NHTSA for assistance. The approximate failure mileage was 90,666.
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Steering
05/26/2021
the power steering light has gone on several times, and I then would turn off the car, which would make the light go off. Last night, however, it went on along w the entire wheel violently shaking from side to side. I had to drive the short distance back home to my house w no power steering and the emergency lights on.
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Steering, electrical System
03/13/2020
POWERSTEERING FAILS INTERMITTENTLY, STEERING WHEEL WOBBLES WITHOUT USER INTERVENTION OCCASIONALLY (AT RED LIGHT). ISSUE SEEMS RELEASED TO ELECTRICAL POWER STEERING RACK OR CONTROL BOX, BUT VW DOES NOT SEEM TO ACKNOWLEDGE THIS IS A FREQUENTLY REPORTED PROBLEM. WHEN DOES IT HAPPEN: 1. AFTER PARKING CAR, POWER STEERING IS COMPLETELY OFF, SLOWLY DRIVING FOR 20-30 SEC SO FAR BROUGHT IT BACK. HOWEVER, STEERING IS NOT ACCURATE (SOMETIMES VERY LIGHT AND WOBBLE STARTS). AFTER OVERNIGHT PARKING THINGS SEEM FINE 2. ON HIGHWAY, AFTER 20 MINS DRIVE STEERING BECAME RATHER ERRATIC WITH DIFFICULTIES TO KEEP CAR ON THE LANE, AFTER EXIT AND STOP ENGINE AND RESTART THINGS WERE FINE AGAIN. HAPPENED SEVERAL TIMES. CAN SEND VIDEO SHOWING WOBBLING OF STEERING WHEEL...
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Power Train, engine
09/04/2019
BACKGROUND: 2015 (70,733 MI), ENGINE LIGHT WENT ON & I BROUGHT IT TO VWHARTFORD. THEY FOUND FAULT FOR SYSTEM TO LEAN FOUND REAR MAIN SELA IS LEAKING OIL WHICH IS CAUSING FUEL TRIM FAULTS. OIL CAP IS LEAKING OIL & THE UPPER TIME CHAIN COVER IS LEAKING OIL BUT THE MAIN OIL LEAK IS COMING FROM THE REAR SEAL. THEY REMOVED THE TRANS & REPLACED THE MAIN SEAL & OIL CAP ($877). IN 2016 (94,999 MI), CAR FAILED EMISSIONS DUE TO INTAKE MANIFOLD. VW REPLACED THIS AND IT WAS COVERED UNDER WARRANTY. SUGGESTION - TO GET A CARBON CLEANING FOR THE VALVES DUE TO BUILD UP ($290). JUNE '18 (118,239 MI): MY COOLANT LIGHT WENT ON. VW SAID MY COOLANT WAS NOT LOW - WATER PUMP WAS LEAKING. THEY RESEALED VALVE COVER & UPPER TIMING CHAIN DUE TO OIL LEAKS. THEY R AND R VALVE COVER CLEANING & RESEALED, INSTALLED UPPER TIMING CHAIN SEALS AND SIDE OF ENGINE BLOCK OF OIL & INSTALLED NEW WATER PUMP. I ASKED IF THIS WAS COVERED UNDER THE WARRANTY OR PREVIOUS WORK & WAS TOLD NO. I ASKED IF THIS WOULD PROLONG THE LONGEV...
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Engine
05/29/2019
WHILE DRIVING IN THE CITY THE CAR DIED THANKFULLY I WASN'T GOING MORE THAN 25 MPH. ICOASTED TO THE SHOULDER AND HAD THE TIGUAN TOWED TO THE VOLKESWAGEN DEALERSHIP. THE TIMING GOING CAUSED DAMAGE TO THE HEADS AND VALVES ON THE MOTOR. VOLKESWAGEN DEALSHIP REDID THE MOTOR. AT THE COST OF $5700.00