2024 Volkswagen Taos Complaints

Vehicle: 2024 Volkswagen Taos Mileage: ~20,000 miles Issue: Sudden unintended acceleration + Automatic Emergency Braking failure Crash: Yes Total Injuries: None VIN: 3VVVX7B29RM028089 Complaint Description: On [date], at approximately 6:00 PM, I was driving my 2024 Volkswagen Taos (about 20K miles) on Highway 92 East in heavy traffic. I had just merged into the right lane and was preparing to merge left. I looked over my shoulder to check the adjacent lane. At that moment, the vehicle suddenly accelerated forward without my input. I attempted to steer left to avoid the vehicle in front of me, but there was no time or braking response. The car continued to surge forward and the right-front quarter of my Taos struck the rear-left corner of the vehicle ahead. The Automatic Emergency Braking system did not activate at any point, despite a clear forward-collision situation. The impact totaled my vehicle. This was unexpected behavior for a modern vehicle equipped with driver-assist safet...

My car has been lagging since I got it and I bought it new only 4 miles on it. When I am trying to accelerate the car lags and then burst into speed. It has almost gotten me into an accident a few times. I was discussing this with another person I know that has one and she said the same thing.

I have had issue with the propulsion system. Sometime the vehicle "jumps" when just touching the gas petal, other times it takes a long time to get up to speed. I typically see slower power generation when going around corners, power seems to drop. Additionally every once in awhile I'll be driving and the emergency alert system comes on unexpectedly and unnecessarily, which in itself causes panic. The lane departure on this vehicle ping pongs you back and forth, it doesn't perform well at all and needs to be addressed. Aloy of software updates are needed. The fuel gauge (miles til empty) and the speedometer appear to read incorrectly. VW knows about this problem as I informed them on my 30,000 mile check up, but they don't have a fix for it yet. All these things can be safety hazards and again needs to be addressed.

The steering wheel shakes (vibrates) at elevated speeds (+65 mph) intermittently. It doesn't feel safe driving on a highway with a shaking steering wheel. Multiple attempts to fix at the dealer were performed. The dealer ended up saying that the car looks fine and that the shaking is due to the sensitivity of the tires to the road. When asked if there is a fix to that, I was told that that's how the car is engineered. They simply told me that I have to live with those shaking patterns as long as I have the car.

While my vehicle was completely stopped at a red light, I suddenly heard a very loud explosive sound from the rear of my car. Upon inspection, I saw that my back windshield had completely shattered. The glass exhibited long, linear fracture patterns radiating outward without any central point of impact. There were no circular, spiderweb, or cone-shaped cracks—patterns that would typically indicate an external object striking the glass. At the time of the incident, there were no vehicles, pedestrians, or debris in the vicinity that could have caused the damage. The car was stationary, and the surrounding environment was calm with no construction, flying debris, or other hazards nearby. This strongly suggests that the breakage originated from within the glass itself rather than from an external force. As I began driving carefully toward the dealership, pieces of the glass started to detach and fall inward into the cabin, not outward—another indicator that the force came from internal str...