2023 Volkswagen Taos Complaints

I took the vehicle in to the VW dealership for service on 06/30/25 and they found that the head gasket had failed after only 26500 miles. A failed head gasket could lead to engine failure during operation which would create a significant safety issue.

I was told there was a leak in my coolant system that has happened to many other with the 22 and 23 taos. If out of warranty the claim would be almost 5k even though my car is only 2 years old. The work needed to be done is labor intensive and also a issues with the cylinder head gasket.

I was driving home from work in rush hour so traffic was pretty heavy and all of the sudden my gas pedal would not accelerate my car at all. I was cruising at 8-10 MPH as it was stop and go traffic. About 10 seconds later my break pedal stiffens and I am unable to break. Neither the gas or break pedal were functioning. It is a miracle that no accident was caused. I turned on my hazards lights but I was in the middle lane so I was unable to pull over (as I could not accelerate or break). I put my car in neutral but that did not help anything. I ended up having to put my car in park and turn the car completely off and back on before the pedals would function again. I got my car towed after the situation as I was terrified to drive in case it happened again. The dealership told me since no lights or codes came up they can’t find anything wrong. They gave me my car back but I do not feel safe driving the vehicle.

Rear brake pads needed replaced at 16,000 miles and need replaced again at 50,000. VW refuses to replace them or address the issue since the car is no longer under warranty.

head gasket is leaking - dealer won't acknowlege the problem - coolant leaking into oil- low coolant light comes on