-
Power Train
07/15/2013
WHILE DRIVING IN SECOND GEAR, THE VEHICLE ABRUPTLY STOPPED LEAVING DUAL SKID MARKS ON PAVEMENT. THE ENGINE WAS RESTARTED BUT VEHICLE WOULD NOT MOVE FORWARD OR REVERSE. WHEN TOWED, A POOL OF TRANSMISSION FLUID WAS FOUND UNDER CAR, MECHANIC REPORTS NEW TRANSMISSION IS NEEDED BUT EXACT CAUSE CURRENTLY UNKNOWN. VEHICLE IS 5 MONTHS AND 14,300 MILES OVER WARRANTY AND VOLKSWAGEN DEALER WILL NOT COVER ANY COSTS SINCE OUT OF WARRANTY AND IS 5 SPEED. MORE IMPORTANTLY, IF THIS OCCURED AT HIGHER SPEED, INJURY OR DEATH COULD OCCUR. *TR
-
Steering
07/23/2010
THE STEERING STARTED MAKING A POPPING AND CRACKING SOUND WHILE TURNING. THE DEALERSHIP SAID THAT THE ELECTROMECHANICAL STEERING UNIT WAS GOING BAD AND THEY HAD TO FIX IT. THEY SAID THAT IF IT FAILED TOTALLY I WOULD NOT BE ABLE TO CONTROL VEHICLE PROPERLY. YOU COULD TURN RIGHT AND THE VEHICLE WOULD GO STRAIGHT OR LEFT. THEN ON JUNE 4RTH 2012 WITH 79715 MILES ON THE VEHICLE THE STEERING STARTED POPPING AND CRACKING AGAIN. THE DEALERSHIP SAID THAT THE ELECTROMECHANICAL STEERING UNIT WAS GOING BAD AND NEEDED TO BE REPLACED AGAIN. THIS IS A REPAIR THAT VOLKSWAGEN IS WILLING TO PAY HALF OF COST, BUT I FEEL I SHOULD NOT HAVE TO PAY A THING BECAUSE IF IT WAS FIXED THE FIRST TIME IT SHOULDN'T HAVE GONE WRONG AGAIN. NOT ONLY THAT BUT LOOK AT THE MILEAGE ALMOST THE EXACT MILEAGE DIFFERENCE. HOW CAN THEY MAKE A DEFECTIVE PART AND STILL MAKE ME PAY FOR IT. THAT SEEMS LIKE FRAUD TO ME. IF THIS PART CAUSES SIGNIFICANT FAILURE TO THE VEHICLE THIS MAKES IT UNSAFE TO DRIVE THE COSTUMER SHOUL...
-
Service Brakes, Hydraulic
04/28/2010
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN RABBIT. THE CONTACT STATED THAT THE BRAKES FAILED WHILE ATTEMPTING TO BRAKE FROM 5 MPH. THE CONTACT STATED THAT THE BRAKE FAILED TWICE PRIOR TO THE MOST RECENT FAILURE AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER TEST DROVE THE VEHICLE BUT COULD NOT FIND ANY PROBLEMS WITH THE BRAKES. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THEY WOULD CONTACT THE DEALER TO HAVE THE BRAKES INSPECTED. THE DEALER LATER ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE A FAILURE WITHIN THE BRAKING SYSTEM. A COMPLAINT WAS FILED WITH THE MANUFACTURER BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 27,000.
-
Visibility
01/10/2010
I PURCHASED A NEW 2008 VW RABBIT WITH SUNROOF SEPT '08. SUNROOF REPAIRED 10/'09. JAN '10 ROOF DAMAGED BY TREE BRANCH. ENTIRE ROOF REPLACED 'BUT' BODY SHOP ADVISED NOT TO INSTALL SUNROOF. THE SHOP EMAILED PHOTO'S OF EXISTING ROOF SHOWING STRUCTURAL ALTERATIONS I.E. THE OEM ROOF BEAMS ATTACHING BODY TO ROOF WERE CUT AND REMOVED. A BRACKET REPLACED THE BEAM AND 3 SHEET METAL SCREWS FASTENED THE BRACKET TO THE BODY. THE VW ENGINEERED STRUCTURAL INTEGRITY OF THE ROOF IS COMPROMISED AND DANGEROUS IN A ROLLOVER LIKELY TO COLLAPSE INTO THE SEATING AREA. IN ADDITION THE SIDE IMPACT STRENGTH OF THE CAR HAS BEEN WEAKENED AND AIRBAG DEPLOYMENT MAYBE AFFECTED, PER BODY SHOP OWNER MIKE CHILTON. I DID NOT HAVE A NEW SUNROOF INSTALLED. I CONTACTED VW OF AMERICA, MY VEHICLE WAS SHIPPED AS A HARDTOP WITH NO SUNROOF. BECAUSE THIS WAS AN UNAPPROVED AFTER-MARKET SUNROOF VW EXCEPTS NO LIABILITY, NO WARRANTY, NO NOTHING! I CONTACT WINN VW DEALERSHIP ABOUT THIS UNDISCLOSED AFTER-MARKET SUNROOF AND TH...
-
Visibility
04/30/2010
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN RABBIT. THE CONTACT STATED WHILE OPERATING THE WINDSHIELD WIPERS AND APPLYING THE BRAKES, THE WINDSHIELD WIPERS WOULD SUDDENLY DISENGAGE. WHEN HE WOULD DEPRESS THE ACCELERATOR, THE WINDSHIELD WIPERS WOULD RESUME OPERATION. THE DEALER COULD NOT DIAGNOSIS A FAILURE WITHIN THE VEHICLE AND COULD NOT OFFER A REMEDY. THE CONTACT STATED THE FAILURE HAS OCCURRED SINCE THE DATE OF PURCHASE. THE CURRENT AND FAILURE MILEAGES WERE 20,000.