2025 Volkswagen ID.4 Complaints

On [XXX], I was parking my 2025 VW ID.4 car in a parking spot in B mode and applying the brake to come to a stop. The car suddenly accelerated forward (of its own will) at maximum speed such that the car ran over a bollard, a sidewalk and into a brick wall causing significant damage. In the space of perhaps 10 feet at most the car went from a stopping position to taking out a brick wall on a commercial building. This is so incredibly dangerous as someone could have been on the sidewalk and killed. I could have been killed as my airbag never deployed despite charging with great speed into a brick wall! NHTSA must do something to resolve this. VW has overwhelming knowledge of this defect. In June 2025 a class action lawsuit was filed against the VW for this exact reason - link here: [XXX] Per the lawsuit there have been deaths related to this defect. This was never disclosed to me when I bought the car....as a matter of fact, the EV safety features in their sales pitch was one of...

This vehicle was purchased new on May 23, 2025. On several occasions it has left us 'stranded' due to electrical failures. Dates: 06/09/2025, 07/03/2025, 08/06/2025, 08/08/2025

the vehicle unexpectedly accelerated while parking. the vehicle was in regenerative breaking mode and my foot was on the brake pedal. at no point was my foot in contact with the acceleration pedal.

The contact owns a 2025 Volkswagen ID.4. The contact stated that while reversing, the vehicle was not emitting an audible alert, comprising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who informed the contact that the Year, Make, and Model, was not equipped with the feature, potentially in violation of the Pedestrian Safety Enhancement Act of 2010. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 3,100.

3 times in the last 4 weeks, I have had a situation where I get into the car to drive it and the Infotainment screen is black and not functional. The only way to reset it is to get out, lock the car, and come back 15 minutes later and it resolves itself. During the time the Infotainment screen is not functioning, the car is still drivable, but if you put it into reverse the backup camera is not shown on the infotainment screen, nor are any other of the assistive/safety features involved with parking or safely backing up the vehicle. I've taken the car into VW Service and it came back "unable to reproduce" and "no trouble found", and they provided no assistance in how to quickly restore functionality of the infotainment screen, including use of the safety NHSTA-mandated backup camera. This is a safety hazard, as the car is still drivable and it's likely people who have this problem will still drive the car even though mandated safety features like the backup camera are inoperative.