-
Structure
06/15/2022
THEI VEHICLE WAS PURCHASED IN 2022 AND SO FOR EITHER THE DEALERSHIP OR THE VW DID NOT ADDRESS THE ISSUE. I AM NOT ABLE TO LEASE MY VEHICLE UNDER TURO OR ANY OTHER ONLINE CAR RENTING PROGRAMS. I WAS TOLD THE PARTS WERE BACK ORDERED BUT ALL THE RESALE VEHICLES AT DEALERSHIP ARE ALREADY FIXED FOR THIS RECALL ISSUE.
-
Unknown Or Other
04/22/2025
My 2022 Volkswagen ID.4 is impacted by three separate recalls. I scheduled repair at my only local dealership. On the day of appointment, I was turned away by the dealer, stating that only one EV (electric vehicle) mechanic was employed, and he had been assigned other tasks. No reasonable accommodation was made by the dealer or manufacturer to resolve, leaving my recalls unresolved.
-
Electrical System, structure, engine
02/27/2025
I purchased this vehicle on [XXX] from Sunnyvale Volkswagen and have experienced ongoing issues with the electrical system, infotainment, safety features, and OTA software updates. In early 2023, all error lights came on while driving, followed by a complete electrical system failure. The car would not restart until the next day. In 2024 and again in 2025, the center screen went completely black, disabling the rearview camera, hands-free navigation, climate control, and car settings. Restart attempts failed. On Feb 26, 2025, I accepted an OTA software update, which failed. I tried again on Feb 27. When I returned to the car later that day, the update was still running. The next day, the car would not unlock with either key. I tried the manual key over an hour and hundred times, which eventually worked, but the keys still weren’t recognized. I replaced both key batteries with new ones from the store (one key was spare hence never used), but the issue persisted. After several days of th...
-
Electrical System, visibility/wiper, lane Departure
03/26/2025
I use this car for work daily, see patients in their homes. The driver door won’t locked, for 2 consecutive days and this is not the first time incident. Whenever this happens, I notify the dealer but they said VW does not have repair/solution to it yet. So, the car’s safety features (emergency braking, lane departure assist, adaptive cruise control and etc) are not functional. This makes it dangerous for us/drivers. Because the door is unlocked and car is running, it sends signals/sounds warning the door is unlocked. It is terrifying driving the car while it’s raining. I am unsure if the car will suddenly stop. Also, the anti-fog doesn’t work unless I turn on the heater which reduces my mileage. I can barely see the road when it’s pouring rain. The car doesn’t charge to its usual 200 miles at 80% (recommended), only charging 180 miles at 90%. Hope you can help me please as I am the bread winner in the family. We do not have extra budget to get another car. Our old 2010 Prius is only...
-
Electrical System, unknown Or Other
01/15/2025
I took the car to the Dealership for recalls (#1 Cochoran VW, Wexford, PA) on [XXX]. The dealership has not been able to complete the repair and the car has been at the dealership for almost three months. The dealership employees have been in contact with Volkswagen of America and with individuals in Germany but to no satisfaction. We have spent several hundred dollars on gasoline that we would not have spent as the car in question is an EV (VW ID-4 Model year 2022 with 31,000 miles. We are now fearful that the car will be returned to us in an unsafe condition and are even fearful to get NHTSA involved as the company may hurriedly return the vehicle to us without completing the "RECALL". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)