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Power Train
01/17/2020
MY PRNDS LIGHTS FLASHING. WHEN I PUT CAR IN D OR R NOTHING HAPPENS. ACTS LIKE ITS IN NEUTRAL. HAPPENED WHILE DRIVING 65MPH ON WHY. FIX THIS PROBLEM NOW.
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Steering, electronic Stability Control (esc), service Brakes
12/19/2019
WHILE TAKING THE KIDS TO SCHOOL, MY TRACTION CONTROL LIGHT AND STEERING ASSIST LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT AND A LOSS OF DRIVE.AFTER TAKING THE VEHICLE TO AN OFFICIAL VW DEALERSHIP THEY SPENT 2 DAYS DIAGNOSING THE 6 PAGES OF FAULTS THAT CAME UP AND INFORMED ME THAT THE ABS MODULE HAS FAILED AND WILL REQUIRE REPLACEMENT.
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Steering, electronic Stability Control (esc), service Brakes
09/16/2019
ABS CODE 16352 PRESENT. CAR LOST CONSISTENT ELECTRONIC STEERING ASSISTANCE MAKING FOR VARYING STEERING WHEEL RESISTANCE DURING TURNING. MOST DASH INFORMATION (SPEED, FUEL GAUGE, ETC.) FLUCTUATED. THIS ISSUE NEEDS TO BE ADDRESSED FOR ALL VW VEHICLES WITH ABS CONTROL MODULE ISSUES, NOT JUST SOME. I BROUGHT THIS TO THE ATTENTION OF VW AND WAS TOLD THAT THE SPECIFIC FAULT I THREW WAS NOT COVERED (UNDER EXISTING RECALLS) EVEN THOUGH ALL ABS CONTROL MODULE ISSUES RESULT IN EVENTUAL FAILURE OF DASH CLUSTER AS WELL AS OBVIOUS SAFETY CONCERNS (WHICH IS EXACTLY WHAT HAPPENED RESULTING IN ONGOING COSTLY SHOP VISITS).
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Power Train, service Brakes
08/01/2016
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE ABS BRAKE MODULE MALFUNCTIONED. SEVERAL YEARS AGO, THE VEHICLE WAS TAKEN TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (POWER TRAIN) BY HERITAGE VOLKSWAGEN PARKVILLE (9215 HARFORD RD, PARKVILLE, MD 21234, (877) 398-1963). AFTER A COUPLE OF DAYS, THE DEALER REFUSED TO PERFORM THE RECALL REPAIRS BECAUSE THE VEHICLE WAS SHOWING THE INCORRECT FAILURE CODES. THE CONTACT RECEIVED A SECOND RECALL NOTICE IN THE MAIL AND WAS INFORMED BY THE DEALER THAT THE VEHICLE WOULD BE REPAIRED. THE CONTACT STATED THAT THE BRAKES STARTED GRINDING AND TWITCHING AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE SPEEDOMETER STOPPED WORKING, THE STEERING BECAME LOOSE, AND THE VEHICLE STOPPED ACCELERATING AFTER THE ACCELERATOR PEDAL WAS INITIALLY DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THEY STATED THAT THE REPAIRS WOULD BE COVERED; HOWEVER, THEY LATER CALLED THE CONTACT BACK STATING THE RECALL REPAIRS W...
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Electrical System, exterior Lighting
04/02/2019
ONE OF THE HID HEADLAMP STOPPED WORKING CAUSING THE BULB FAIL WARNING LIGHT ON THE DASH TO BE ILLUMINATED. I WENT TO THE AUTO PARTS STORE AND BOUGHT A NEW BULB. UPON REMOVAL OF THE BULB ACCESS COVER I FOUND THAT ALL THE INSULATION ON ALLOF THE WIRING IN THE HEADLIGHT UNIT TO HAVE DISINTEGRATED CAUSING THE BARE WIRES TO TOUCH AND SHORT OUT. I THEN INSPECTED THE OTHER SIDE OF THE VEHICLE AND FOUND THE EXACT SAME CONDITION. UPON CONTACTING THE DEALER I WAS TOLD THAT AS THE CAR WAS OUT OF WARRANTY I WOULD HAVE TO PURCHASE TWO NEW HEADLAMP UNITS AT A COST OF $500 PER UNIT. I THEN CONTACTED VWOFA ( CUSTOMER CARE REF #[XXX]) ONLY TO BE TOLD THAT AGAIN BEING OUT OF WARRANTY IT WAS MY RESPONSIBILITY TO INCUR THE REPAIR COSTS. AS THE VEHICLE ONLY HAS 60K AND THIS IS NOT ONLY A SAFETY ISSUE BUT POTENTIALLY HAZARDOUS AND A MANUFACTURING DEFECT PLEASE INVESTIGATE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT