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Structure
11/08/2021
The U-shaped on the passenger door jamb the the door latch attaches to came loose preventing the door from closing completely. Ganley VW tightened up the fasteners without writing up a service order so it would be reported to VW. They did not use a torgue wrench. I asked them to use thread locker to help prevent this from recurring. They refused and stated VW does not permit them to use thread locker. It took 8 days to get an appointment to repair this.
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Power Train, electrical System, vehicle Speed Control
06/08/2021
The vehicle went forward in Reverse and backward in Drive, multiple times in one day, observed by driver and passenger. Another vehicle was struck; no one was injured (fortunately). Dealer said they could not recreate the problem and nothing was wrong.
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Power Train, vehicle Speed Control
05/25/2021
When coasting with foot off the accelerator at normal road speeds starting at greater than ~30 mph, the vehicle will bleed speed normally until around 25 mph. At that point the transmission will suddenly grab and rapidly decelerate the vehicle down to approximately 15 mph. After reaching around 15 mph the transmission disconnects and the car coasts normally again. This has happened consistently since the car was delivered and after taking the car to two separate dealers for investigation was assured that it's part of the normal operation of the transmission. I believe the rapid deceleration when unexpected can be a safety hazard as cars following behind will not see any brake lights to warn them that my vehicle is slowing.
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Unknown Or Other
08/01/2020
TRIM SURROUNDING SHIFT CONSOLE IS MADE OF BRITTLE METAL THAT TEARS AT FOLD AND THEN LACERATES DRIVER OR PASSENGER WHEN THEY REACH INTO CENTER CUBBY.
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Air Bags
07/05/2019
WARNING LIGHT INDICATING ERROR IN PASSENGER AIR BAG. REQUESTED IMMEDIATE SERVICING AS AIR BAG MAY DEPLOY ACCIDENTALLY OR NOT DEPLOY WHEN NEEDED.
