2022 Volkswagen Golf GTI Complaints

Backup camera does not engage when vehicle is put in reverse.

In March of 2023, I brought my car into service at my local dealer regarding random SOS and assistive cruise control errors that were causing my cruise control to randomly disengage, which caused multiple safety incidents where the cruise control would cause me to nearly hit the car in front of me or cause the car behind me to almost collide into me. After more than a year of working with VW and the dealership, there is no resolution available to remedy this situation. I also reached out directly to VW and they're only offering a small cash settlement so I shut up and go away. Again, this car has caused multiple close calls which could have resulted in fatal accidents. I do not feel safe in this car and VW is showing zero remorse in denying claims regarding this car. I have another appointment set for August 22nd, which I doubt will resolve the issue I am having.

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the...

[XXX] I hit a pothole at night which punctured the right front tire. Luckily, I was close to a friend’s house and pulled into his driveway with a flat tire. Two safety issues; 1. The warning notification that there was damage to the right front tire appeared for about 10 seconds then disappeared. Only the tire icon continued illuminated. The warning notification should stay lit. Continuing to drive could have been a safety issue. This is a software issue that should be corrected. 2. I was completely unable to change the tire because I could not figure out how to remove the damaged wheel and tire. If this had happened on a deserted back road it could have been very dangerous. The car has a spare, a jack, and a lug wrench, but there are no visible lug nuts on the wheel. After complaining to VW Legal and numerous ineffective communications with VW Customer Care I now understand that there are plastic covers over the lug nuts that must be pried off to reveal the lug nuts. Unf...

Infotainment center will randomly go into "component protection" mode, and the center console will become stuck in a loop of rebooting. While component protection is active, the following systems become unavailable: Backup camera, radio, climate controls, advanced driver assist systems, park assist system, drive mode button, cruise control Situations that have occurred to me personally: Climate control fan becomes stuck on high, radio stops functioning, radio power button does not respond, parking menu button does not respond, car drive mode button does not respond, advanced driver sensor assist button does not respond, climate control button does not respond. Attempt to resolve this issue through Volkswagen certified technicians 6+ times.