2003 Volkswagen EuroVan Complaints

ON SEPT. 22ND, 2005, OUR 2003 VW EUROVAN BROKE DOWN ON THE SIDE OF THE ROAD. WE HAD IT TOWED TO OUR LOCAL DEALERSHIP, ROGER JOBS VW IN BELLINGHAM, WA. A FEW DAYS LATER, I WAS INFORMED BY THE SERVICE DEPARTMENT, THAT THE CAUSE OF THE BREAKDOWN WAS THAT THE OIL FILTER CAP HAD SPLIT, CAUSING ALL THE OIL TO DRAIN OUT, RUINING THE ENTIRE ENGINE WITHIN MOMENTS. FIVE VW EXPERTS EMPLOYED WITH OR ASSOCIATED WITH ROGER JOBS VW (ANGELA MATTIX THE SERVICE ADVISER, PETER DRAKE THE SERVICE MANAGER, DISTRICT REPRESENTATIVE JUAN GARCIA, AND TWO TECHNICIANS, BOB GORSUCH AND PAUL TIEGROB), UNANIMOUSLY AGREE AND ARE UNEQUIVOCALLY CERTAIN, THAT BASED ON THEIR EXPERIENCE AND WISDOM, THE OIL FILTER CAP SPLITTING WAS DUE TO AN OVER TIGHTENING OF THE CAP BY THE SELLING DEALERSHIP (PACIFIC VW), AND, WAS NOT THE RESULT OF, AS CLAIMED BY PACIFIC VW AND SUPPORTED BY VW OF AMERICA, A STONE FLYING UP UNDERNEATH THE CAR, WHICH WOULD CLASSIFY IT AS DAMAGE DUE TO ENVIRONMENTAL CAUSES, THEREBY EXCLUDING IT FROM COVE...

VARIOUS PROBLEMS WITH 2003 GLX. *MR THE CONSUMER EXPERIENCED PROBLEMS WITH THE TRANSMISSION. THE MECHANICS SUGGESTED THAT NOTHING WAS WRONG WITH THE VEHICLE. THERE WAS AN INCIDENT WHERE THE ENGINE LIGHT HAD COME ON, THE VEHICLE STARTED SPUTTERING AND THE TRANSMISSION STARTING SHIRTING ERRATICALLY. AFTER THREE ATTEMPTS TO FIX THE PROBLEM, THE VEHICLE STILL DID NOT WORK PROPERLY. THE TRANSMISSION WOULD ERRATICALLY MIS-SHIFT AND OR BUCK. (MODEL/GLX) *SC

NO CERTIFICATION LABELS AND INSTRUCTIONS ON AIR PRESSURE FOR THE FRONT AND REAR TIRES. DEALER STATED ,CALL THE MANUFACTURER, BUT AT THE SAME TIME CAN INFLATE FRONT TIRES AT 28 POUNDS, AND REAR TIRES AT 32 POUNDS. *AK

ON 01/09/03 I PURCHASED A 2003 VW EUROVAN & ON 01/18/09 MY ENGINE LIGHT CAME ON. ON 01/20/03 I WAS TOLD I HAD FAULTY COILS. I WAS TOLD THAT THE TWO COILS THAT FAILED WERE GOING TO BE REPLACED, BUT WITH THAT CAME A WARNING THAT I HAVE A TOTAL OF 6 COILS. WHEN I PICKED UP MY PARTIALY FIXED VAN I WAS TOLD " HOPEFULLY WE CAN REPLACE ALL YOUR COILS BEFORE THIS HAPPENS TO YOU AGAIN." WHEN I CONTACTED VW DIRECTLY THEY INFORMED ME THAT THIS WAS A LARGE PROBLEM THEY WERE HAVING COMPANY WIDE & AT THIS TIME THEY WERE ONLY REPLACING THE FAILED FAULITY COILS. AT THE DEALERSHIP WHEN I ASKED IF THIS COULD CAUSE ENGINE DAMAGE I WAS TOLD "IT COULD".I WAS SOLD A NEW CAR WITHOUT THE KNOWLADGE OF SERIOUS FAULTY PROBLEMS THAT VW CLEARLY KNEW ABOUT. I WOULD LIKE MY NEW CAR TO NOT HAVE ANY KNOWN DEFECTS. ALL 6 COILS SHOULD BE REPLACE, FOR THE SAFTY OF MY CHILDREN, MY HUSBAND, & MYSELF.