2003 Volkswagen EuroVan Complaints

WHILE DRIVING ON CITY STREET, THE PASSENGER SEAT HEATER CAUGHT THE SEAT ON FIRE BURNING SEAT COVER, AND PASSENGER'S COAT, FLEECE VEST AND SCALDING BACK OF PASSENGER. THERE WAS NOT A CRASH, BUT THIS EVENT COULD HAVE BEEN MORE SEVERE IF IT HAD BEEN THE DRIVER OR IF MORE SIGNIFICANT INJURY TO PASSENGER. WE WERE VERY CONCERNED ABOUT THIS EVENT BECAUSE OF SAFETY AND LOSS OF PERSONAL PROPERTY AND INJURY. WE IMMEDIATELY CONTACTED OUR LOCAL VOLKSWAGEN DEALERSHIP WHO TOOK PHOTOS AND COMMENTED THAT "THIS SHOULD NOT HAPPEN REGARDLESS OF AGE OF OUR VEHICLE AND WE WILL ADDRESS THIS RIGHT AWAY". WE CONTACTED VOLKSWAGEN'S ONLINE CUSTOMER CARE SERVICE VIA EMAIL AS ADVISED BY OUR LOCAL DEALERSHIP. AFTER A FEW EMAIL EXCHANGES, VOLKSWAGEN FINALLY COMMENTED THAT THIS EVENT IS NOT THEIR RESPONSIBILITY BECAUSE OF THE AGE AND MILEAGE OF THE VEHICLE. WE ARE MOST CONCERNED ABOUT THE SAFETY OF THE VEHICLE. VOLKSWAGEN COMMENTED THAT THIS EVENT IS STRICTLY A WARRANTY ISSUE AND CONSIDERING THE AGE AND MILE...

THE SIDE DOOR LATCH WON'T LATCH WHEN THE TEMPERATURE DROPS BELOW FREEZING. SO THE DOOR, WHICH IS ON SLIDERS, WILL JUST SWING OPEN WHILE DRIVING UNLESS YOU HAVE IT BUNGEE-CORDED. IT WILL ONLY LATCH WHEN THE TEMPERATURE RISES OR AFTER YOU PARK IT IN A HEATED GARAGE. THIS IS A PERSISTENT PROBLEM WITH VOLKSWAGEN EUROVAN OWNERS - AT LEAST THAT SEEMS APPARENT AFTER READING BLOGS ON THE INTERNET. NO ONE AT THE VOLKSWAGEN DEALERSHIPS I TALK TO SEEM TO KNOW HOW TO FIX THE PROBLEM THOUGH THEY SEEM FAMILIAR WITH IT. IT IS REALLY DANGEROUS AND LAME THAT VOLKSWAGEN HAS NOT ADDRESSED THIS ISSUE. WE HAVE EXPERIENCED THIS PROBLEM ONLY IN THE PAST TWO WINTERS - BEFORE THAT, WE ONLY DROVE THE CAR IN THE SUMMER. NOW IT IS SO BAD IT'S PRETTY MUCH NEVER CLOSED NOW THAT IS WINTER. AND NO ON WE HAVE BROUGHT THE CAR TO CAN FIX IT. *TR

I HAVE A 2003 RIALTA QD. TWO DAYS AGO IN A VERY REMOTE AREA MY RADIATOR FAN EXPLODED AND TORE UP THE SHROUD, RADIATOR, HOSES AND BELT. I UNDERSTAND THESE FANS HAVE BEEN A PROBLEM AND ARE ON BACKORDER AROUND THE COUNTRY. I GUESS THIS IS A VW PROBLEM. THERE HAS BEEN A RECALL ON PRIOR YEARS BUT WHY HASN'T THERE BEEN A RECALL ON OTHER MODEL YEARS AS IT APPEARS THIS IS AN ONGOING PROBLEM? IF I HAD OPENED THE HOOD IT IS VERY POSSIBLE THAT I COULD HAVE BEEN BURNED, BLINDED OR WORSE.

FAULTY SEAT HEATER IN DRIVERS SEAT CAUSED FIRE INSIDE THE VEHICLE. IT IS A 2003 VOLKSWAGEN EUROVAN. IT WAS WARMING IN THE DRIVEWAY OF OUR HOME BECAUSE OF RECENT ICE STORM. WE MANAGED TO PUT THE FIRE OUT AND IT WAS CONTAINED TO THE ONE SEAT BUT THE SEAT IS BADLY DAMAGED AND THE INTERIOR OF VAN SMELL OF BURNED WIRING. *TR

PASSENGER SIDE SLIDING DOOR DOES NOT LATCH FULLY, AND MAY NOT LOCK/UNLOCK, OR LATCH, AT ALL, AT TEMPERATURES BELOW 30 DEGREES FAHRENHEIT. EXTERIOR HANDLE STICKS AND DOES NOT OPERATE AT TEMPERATURES BELOW 30 DEGREES FAHRENHEIT. THIS PROBLEM MAY OCCUR TO A LESSER DEGREE AT TEMPERATURES AS HIGH AS 40 DEGREES. THIS PRESENTS A HAZARD OF THEFT/VANDALISM FOR PARKED CARS, AND MAY ENDANGER CHILD PASSENGERS, OR OTHER VEHICLES DUE TO OBJECTS FALLING FROM AN OPENED (UNLATCHED) DOOR. DOCUMENTATION OF EXTENSIVE COMMUNITY EXPERIENCE WITH THIS DEFECT MAY BE FOUND AT HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?2967817. *TR