2013 Volkswagen Eos Complaints

TAKATA RECALL WE HAVE RECEIVED SEVERAL NOTICES FOR THE PAST YEAR THAT OUR AIRBAGS NEED REPLACEMENT AND THAT IT IS DANGEROUS TO DRIVE AS IS. HOWEVER, EVERY TIME WE CALL THE VW DEALER THEY TELL ME THEY DON'T HAVE PARTS. MOST RECENTLY I WAS TOLD THAT RIGHT NOW PARTS ARE NOT BEING MADE. WE NEED TO USE THIS VEHICLE. WHAT ARE OUR OPTIONS?

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). GURLEY LEEP AUTOMOTIVE GROUP (5302 GRAPE RD, MISHAWAKA, IN 46545, 1-888-506-1552) AND GURLEY LEEP VOLKSWAGEN (4004 NORTH GRAPE ROAD MISHAWAKA, IN 46545, 1-888-506-1552) CONFIRMED THAT THE PART WAS UNAVAILABLE AND WERE WAITING ON THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/08/17*LJ*** UPDATED 08/22/17*LJ UPDATED 10/12/2017*JS *CN

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MIDWESTERN AUTO GROUP DEALER ON 6335 PERIMETER LOOP RD, DUBLIN OH 43017 AND WAS INFORMED THE REMEDY PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. ..UPDATED 07/31/17 *BF *CN