2015 Volkswagen CC Complaints

ON OCT 1, 2017 RECEIVED A RECALL NOTICE FROM VW. RECALL 20AE FUEL PUMP CONTROL MODULE. NHTSA 17V509. TODAY IS APRIL 10, 2018 & VW ADVISES THEY DO NOT HAVE THE PARTS TO FIX THIS RECALL. IN THE MEANTIME BECAUSE OF THIS ISSUE MY BATTERY CONTINUES TO DRAIN AND I HAVE ALREADY REPLACED 2 BATTERIES SINCE I HAVE OWNED THE CAR. ALSO I WANT TO BE REIMBURSED FOR MY LAST BATTERY PURCHASE. CAN U HELP?

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO REMEDY THE VEHICLE WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OWENS MURPHY VOLKSWAGEN (25 COLONEL GLENN PLAZA DRIVE C, LITTLE ROCK, AR 72210, (501) 508-2281) CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE PURCHASED THE CC IN APRIL OF 2016, AND WE HAVE HAD TO TAKE THE CAR IN TWICE FOR THE CLOCK SPRING WHICH IN LOCATED IN THE STEERING WHEEL THIS CAUSIES THE HORN TO MALFUNCTION AND NOT WORK. I'M NOT SURE WHAT HAPPENED WHEN THIS OCCURRED THE FIRST TIME BUT THE SECOND TIME THIS OCCURRED I WAS LEAVING HOME AND STARTED THE VEHICLE AND WHEN I TURNED THE WHEEL IT MADE A WEIRD NOISE(I WAS BACKING OUT OF THE GARAGE) I KNEW IMMEDIATELY WHAT WAS WRONG BECAUSE THIS HAPPENED PREVIOUS AND I CHECKED THE HORN AND IT WAS NO LONGER WORKING.

THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. IN ADDITION TO TAKATA RECALL

MANUFACTURING RECALL # 20AE NHTSA RECALL # 17V509 ONTERRUPTION OF POWER TO THE FUEL PUMP CONTROL MODULE MAY CAUSE LOSS OF POWER WHILE IN MOTION THAT COULD INCREASE CRASH CAUSING INJURY/DAMAGE RECALL FIX STILL NOT AVAILABLE FROM MFR