2014 Volkswagen CC Complaints

TAKATA RECALL, I HAVE BEEN WAITING FOR THE PART SINCE JULY 2018. THIS IS A SAFETY RECALL AND CURRENTLY I AM TAKING A MAJOR RISK BY DRIVING MY VEHICLE WHICH I NEED TO GET BACK AND FORTH TO WORK. I AM EXTREMELY ANXIOUS AND UPSET AS THE DEALERSHIP HAS BEEN UNABLE TO PROVIDE ME WITH ANY INFORMATION AS TO WHEN THE PART WILL BE AVAILABLE.

TAKATA RECALL ON NOVEMBER 11, 2017, I TOOK MY CAR TO TONY VOLKSWAGEN IN WAIPAHU, HAWAII TO REPLACE THE TAKATA AIR BAGS. IT TOOK ONE WHOLE YEAR FOR THEIR SERVICE DEPARTMENT TO GET THE PART AND GET BACK TO ME. TERRIBLE SERVICE. ON AUGUST 3RD, 2018, I RECEIVED A TAKATA RECALL AGAIN SAYING IT WAS NOT REPLACED. THE NAME OF THE SERVICE ADVISOR WAS 51448 AARON CHAN FROM TONY VOLKSWAGEN IN WAIPAHU HAWAII. THIS IS MY COMPLAINT. IT WAS NEVER REPLACED IN THE FIRST PLACE. UNETHICAL AND FRAUDULENT!!! I COULD HAVE GOTTEN INTO AN ACCIDENT ALL THIS TIME THINKING IT WAS FIXED.

TL* TAKATA RECALL. THE CONTACT OWNED A 2014 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL ACROSS THE ROAD AND CRASHED INTO A COUPLE OF TREES IN A NEIGHBOR'S YARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ONLY THE DRIVER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO THE DEALER (DIEHL AUTOMOTIVE, 258 PITTSBURGH RD, BUTLER, PA 16002, 724-282-8898). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS), WHICH STATED THAT PARTS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. PARTS DISTRIBUTION DISCONNECT.

MY VEHICLE START WITH THE PROBLEM AT 33KMILES. NOW I'M AT 37KMILES AND IT'S HAPPENING DAILY. AFTER STARTING THE VEHICLE AND PUTTING IT ON DRIVE, THE BRAKE WILL NOT WORK PROPERLY AND STARTED MAKING A SCREECHING NOISE. ALL OF THE WARNING LIGHTS ON THE DASHBOARD LIT UP, THE MESSAGE CENTER SHOWS ERROR WITH AIRBAG, ABS BRAKE, VEHICLE STABILIZATION...ETC. I AM AFRAID FOR MY LIFE, THIS VEHICLE IS NOT SAFE TO DRIVE. I WOULD STOP AND TURN OFF THE ENGINE AND RESTART THE VEHICLE, SOMETIMES THAT RESET THE LIGHTS AND OTHER TIMES THAT DOES NOT HELP. THE BIGGEST CONCERN IS THE BRAKES NOISES AND THE POWER STEERING GETS UNSTABLE, AND AFRAID THE AIRBAG MIGHT NOT WORK PROPERLY IN CASE OF AN ACCIDENT. I JUST UPDATE THE AIRBAG FROM THE LAST RECALL. I CAN'T DRIVE WITH MY BABY IN THE CAR BECAUSE OF THE ISSUES.

THE CAR IS STALLING UPON ACCELERATING WHILE IN MOTION AND AT A STOP IT JERKS BACK AND FORTH. THE CAR SHAKES WHEN ACCELERATING AND PUTTERS EVEN WHEN THE CAR IS STATIONARY.