2025 Volkswagen Atlas Cross Sport Complaints

New buy today 3/16/2025 from Carvana. Anyhow took vehicle to get a diagnostic and reputable mechanic shop. The auto scanner would continuously stall on the transmission check,would not produce a report nor respond. We did get a good reading for the engine but not once after several attempts would it generate a reading for the transmission. I am concerned as there does appear to be a slight jerk when shifting from one gear to the next,not a smooth transition at all between gears. Not the smoothest ride. There is definitely an issue and I'm sure others are experiencing this...unfortunately.

Car was operating normal up until 8:47 pm went to go turn car on and check engine light came on with notification “RISK OF ROLLING! P not possible. Please apply parking brake.” Car will go into drive, neutral, and reverse but does not move upon pressing gas pedal. Will not go into park and only allows hand brake when in neutral. Car will shut off but does not lock doors.

Turned off car after arrival at destination got back into car 5 minutes after turned car on and dash light up with multiple error codes. Main one being engine/transmission issue. Message stated car could be driven but limited. Tried to put car in drive but couldn’t. Could only power on and off and put into neutral. Had to be towed to Volkswagen dealership on 1/30/26. No diagnosis yet and advisor stated they had to wait until Monday to open a case with Volkswagen. Car purchased July 2025 and only at 5242 miles. Since car was purchased the Bluetooth connection gets interrupted randomly and will disconnect. Bluetooth will not start working again until car has been shut off for an extended period of time. Mentioned to service advisor 1/30/26 and he stated it’s a known issue with no solution. Since winter 2025 brakes have started to make a rumbling noise.

The contact owns a 2025 Volkswagen Atlas Cross Sport. While driving at approximately 50 MPH on a main road, the contact received a message indicating that the transmission was in emergency mode. Shortly thereafter, the vehicle entered LIMP Mode and began to vibrate. The contact pulled over because the vehicle failed to exceed 25 MPH. The check engine, air bag, and oil warning lights were illuminated, along with several other unknown alerts on the instrument panel. After restarting the vehicle, the check engine warning light remained illuminated. The vehicle was driven to the dealer but was not yet repaired. The manufacturer was notified of the failure. The approximate failure mileage was 13,000.

There’s a chemical smell entering the cabin of my vehicle from the engine ever since my car was serviced at the dealership. I’ve had headaches burning, watering eyes, nausea, dizziness, fatigue, eye twitching, and generally unwell. My daughter has had a cough and they refused to acknowledge any issue. They changed the filter and clean the vents and they’re saying nothing‘s wrong. There’s been multiple – alert since I bought the vehicle in April with them being the lane assist, throwing code all the time while I’m driving in any conditions the front assist as well and the brakes needing some plug that was missing from it and now a light sensor is not working as well and the dealership isn’t being any help. I escalated it to a corporate and they’re saying there’s nothing they can do. I’ve been without my car for a week as it’s been in the shop and I have had a rental and since then I haven’t experienced any symptoms and now they’re wanting to give me the car back because they can’t find...