2023 Volkswagen Atlas Cross Sport Complaints

When car came to a stop at a red light I put my foot on the gas once the light turned green. When I tried to proceed through the light my car was at a complete stall. I had to then place the car in park, power the car off and then power the car back on. The other car behind me almost ran into the back of my car due to the light was green. When I contacted the dealership the service department they told me it was normal and don’t worry about it. If it happens again then to bring the vehicle in.

The vehicle simply shuts off with no warning or reason. I should NOT have to explain to anybody how this is a safety hazard to the driver and others around the vehicle. It shuts down while in a car wash and the vehicle is in Neutral. Thus, I have to brake, place the trans in Park then manually restart. The same happens at Stop Lights. All the time this is happening, the vehicle's "Auto On/Auto Off" mode has been manually disabled. VW KNOWS about this issue, although the dealerships like to play dumb, as it has been going on for several years now with still no solution in sight! Had I known about this issue before purchasing the vehicle I would never have purchased it! I would LOVE it if VW would buy back the vehicle and allow me to look for another SUV from an American car manufacturer.

UNKOWN Brakes on brand new vehicle are exhibiting behavior that is not normal for a car of this size and relatively young age (miles). Measurably loud brake noise based on manufactures choice of materials in components leave concern on overall safety of brake system based on generally considered (except by dealer / manufacturer of course) unexpected behavior of vehicle braking system.

This vehicle when using the Navigation system will suddenly show the vehicle 50 to 100+ miles from its actual location, often in the middle of a field or just offroad! I returned to the dealer who installed the recommended "fix" from a technical service bulletin. The software fix did bring the locations closer when the system failed, and instead of 50 to 100+ miles off course, it shows 5 to 15 miles off course. I did a search online and found [XXX] and there are hundreds of complaints about this issue! I believe this to be a MAJOR safety issue, as you can find yourself suddenly what appears to be off course and in an unknown area. What ever is happening also screws up the maps on your iPhone as it apparently grabs the info from the vehicle and projects it on the CarPlay screen. I have multiple photos of the navigation system showing me off road when in the middle of the interstate! I tried to upload them here but they would not. I listed one date for the incident but this is O...

The components that failed or malfunctioned was the fuel pump & fuel system components. During the 1st incident, while driving at approx. 50 mph, I quickly lost acceleration, which caused me to slow down very quickly until I had no acceleration power - this took a matter of 10 seconds or less. After losing power, the smell of gas consumed the cabin, & the engine was unable to start, resulting in the vehicle having to be towed. This incident happened at 1,005 miles on a brand new car. I had only owned it about 2 1/2 weeks. This happened 2 more times over the course of the next several weeks, but this time on a busy California freeway. I again had to be towed twice. The 3rd incident had an incredibly strong smell of gasoline vapors that consumed the inside AND outside of the cabin. In total, the vehicle (at 3 months old) had been towed 3 times, had 5 fuel pump replacements; and replacement of the fuel rails, fuel injectors, intake manifold gasket, and more. The Carfax report does no...