2011 Toyota FJ Cruiser Complaints

HELLO, I WAS SOLD A USED VEHICLE BY TOYOTA DEALERSHIP OF DOWNTOWN LOS ANGELES (CA) THAT HAS A BROKEN WINDSHIELD. THEY STATE THEY WILL NOT ASSIST ME IN ANY WAY FOR A BROKEN WINDSHIELD. THE WINDSHIELD HAS MULTIPLE CRACKS AND CHIPS IN IT STREWN ACROSS THE WINDSHIELD. IT CAUSES SERIOUS VISUAL DISTURBANCE, ESPECIALLY AT NIGHT SINCE THE CHIPPED GLASS DISTORTS LIGHTS AND VEHICLES, ALMOST BLURS THE VIEW. INITIALLY, I BELIEVED IT WAS TRACES OF TREE SAP, I MADE SEVERAL ATTEMPTS TO REMOVE THIS 'TREE SAP' SPOTS, ONLY TO DISCOVER THAT THEY WOULDN'T GO AWAY BECAUSE IT'S ACTUALLY BROKEN GLASS.

CRUSE CONTROLL QUIT WORKING IN MOTION.

TL* THE CONTACT OWNS A 2011 TOYOTA FJ CRUISER. WHILE DRIVING UNKNOWN SPEEDS AND MAKING TURNS, THE STEERING HESITATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CARBONE TOYOTA OF BENNINGTON, LOCATED AT 751 N BENNINGTON RD BENNINGTON, VT 05201) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 144,900.

AT 55,000 MILES (6 YEARS OLD) MY FRONT GRAVEL SHIELD HAD COMPLETELY RUSTED OFF AND WAS FOUND IN MY DRIVEWAY. I TOOK MY CAR TO MY TOYOTA SERVICE CENTER AND THEY NOTIFIED ME THAT BOTH CONTROL ARMS AND BOTH FRONT STRUTS WERE VERY BADLY RUSTED AND NEEDED TO BE REPLACED. I CALLED TOYOTA CORPORATE AND AFTER MUCH DEBATE, I WAS TOLD THERE WAS NO RECALL FOR THIS MATTER AND THEREFORE THEY WOULD ONLY REIMBURSE ME 50% OF ALL COSTS TO REPLACE SAID PARTS. I FOUND TOYOTA HAS RECALLS FOR RUST ISSUES ON OTHER MODELS AND WOULD LIKE THIS MATTER LOOKED INTO. DUE TO THE LIMITED PRODUCTION OF THIS VEHICLE TYPE IT IS POSSIBLE IT IS BEING OVERLOOKED. I AM TERRIFIED AT THE THOUGHT THAT I COULD'VE BEEN DRIVING AND MY CONTROL ARMS COULD'VE RUSTED OFF LIKE MY GRAVEL SHIELD DID. A SIX YEAR OLD VEHICLE WITH ONLY 55,000 SHOULD NOT HAVE THIS TYPE OF RUST OR PARTS FALLING OFF.

JUNE 19, 2016 MY WIFE STOPPED THE VEHICLE AT THE TOP OF OUR DRIVEWAY, WHICH HAS A SLIGHT DECLINE TO THE FRONT OF OUR HOUSE. SHE LEFT IT RUNNING, PUT IT IN PARK, PUT THE EMERGENCY BRAKE ON. SHE GOT OUT OF THE VEHICLE, WALKED BACK DOWN TO THE HOUSE AND BACK UP, THE VEHICLE TOOK OFF DOWN THE DRIVEWAY, RUNNING INTO THE HOUSE. THE VEHICLE BOUNCED BACK FROM THE HOUSE ABOUT 10-12 FEET. IT WAS STILL RUNNING, WITH THE EMERGENCY BRAKE STILL ON, BUT THE GEAR SHIFT WAS NOW IN REVERSE. MY WIFE THEN TURNED THE ENGINE OFF, WHERE THE VEHICLE SAT FOR ABOUT 5 DAYS. THE FRONT END OF THE VEHICLE HAD TO BE REPLACED, AND THE WALL INTO THE HOUSE HAD TO BE REBUILT. $10,000 REPAIR TO THE VEHICLE, $16,000 TO THE HOUSE. TOYOTA SENT AN ENGINEER TO REVIEW THE DAMAGE AND PULL EDR READINGS. HE STATED THAT THE EMERGENCY BRAKE WAS WORKING PROPERLY, THE GEAR SHIFT WAS WORKING PROPERLY, AND THAT HE COULD NOT DUPLICATE THE ISSUE (EVEN THOUGH THE ENGINE COULD NOT RUN AT THAT TIME). HE ALSO STATED THAT HE COULD N...