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Seat Belts
03/19/2024
Hi. My name is [XXX] . I owe a 2013 Toyota Camry SE and the selt belts in the back are not working. That is a major safety issue. I need it to be fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Power Train
02/28/2024
My 2013 Camry shudders when I am accelerating, usually between 15-30 mph. It can be alarming since I expect the car to accelerate quickly but instead it shudders. I was making a right hand turn at a stop light, I went to accelerate and my car shuddered so badly and failed to accerelate so I was almost rear ended. This is a major safety concern when the gears do not properly change during operation. My local Toyota dealership diagnosed it as being a problem with the torque converter. I am aware that Toyota issued a Warranty Enhancement Notification - ZE5 to do three things, put in a new torque converter, additional transmission pan magnets, and update the software. I purchased my vehicle in 2019 and was not made aware of this by the Toyota dealership at the time of purchase nor did I receive anything in the mail. Now, Toyota refuses to correct this problem even though it continues to be an issue with owners of these vehicles.
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Service Brakes
02/21/2024
Vehicle brake assist hold was engaged, foot still depressed on the pedal. The car released the brake hold and starting rolling at 5 mph even with my foot still on the brake. I had to let off the brake pedal and slam back on it and the car didn't stop in time and still hit the car in front of me. Very light impact but as a result led to the whole front of the car being out of shape (bumper, grille, headlights). Was aware of its deactivation but was not aware that the force of the brake pedal does not override the auto hold assist when the assist is deactivated.
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Engine
11/23/2022
2013 Toyota Camry Hybrid XLE, 2AR-FXE. 134,000 miles. The car burns a quart of oil every 2,000 miles. This issue is from the low-tension piston rings sticking up and leading to scarring of the cylinder walls, causing oil consumption. Toyota had this issue with the 2007 2AZ engine and fixed it, but hasn't done a thing about the 2AR engine with the same problem. Hundreds and thousands of owners have complained but Toyota does not care enough to solve the problem! TOYOTA DOESN'T CARE ABOUT YOU, they only care about themselves and the money they make for charging people thousands of dollars for short blocks out of the owner's pocket for an issue that is not the owner's fault. The car has had 5,000/6 month mile oil changes all its life. Don't buy a 1AR/2AR-equipped Toyota if you expect it to last. It also has a VVT-i rattle problem that is very common that Toyota doesn't bother to fix for their customers.
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Steering, electrical System
01/20/2024
This complaint has to do with Toyota's electrical steering. I will begin this complaint by explaining what I've learned about the new Toyota vehicles. I've been having electrical problems with my car for the past year. It started with the radio going in and out about eight months ago, and now it has been out completely for two months. The tire pressure sensor warning light cycled intermittently when the radio went out. When the radio finally quit working, the tire pressure warning light stays on constantly. When I researched replacing the radio with a non-Toyota radio, I had to replace all of the wiring harnesses (steering control and radio, and there is another harness that I can't remember -- this is from BestBuy). If you don't replace all of the wiring harnesses, you lose the functions of the electrical and warning system, for example, the tire pressure warning lights. In my research (on the internet), I found that the electrical steering can go out if the system receives a signal...
