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Service Brakes
03/12/2019
I HAVE HAD TO REPLACE MY FRONT BRAKE ROTORS 4 TIMES ON MY 2011 AVALON.. I CURRENTLY HAVE 173,800 MILES WITH 75-80% OF THIS MILEAGE ON THE OPEN HIGHWAY. SEVERAL MECHANICS HAVE INDICATED THAT THIS PREMATURE WEAR ON THE FRONT ROTORS IS HIGHLY UNUSUAL. MY ATTEMPTS TO CONTACT TOYOTA ABOUT THIS PREMATURE ROTOR WEAR ISSUE HAVE EITHER NO RESPONSE OR A FORM LETTER STATING THEY HAVE NO ISSUES WITH THEIR BRAKES. MY VEHICLE IS SERVICED REGULARLY AND TO ME THIS IS A VERY SERIOUS AND POTENTIALLY DANGEROUS ISSUE. PERHAPS YOU CAN GET THE ATTENTION OF TOYOTA TO LOOK INTO THIS MATTER.
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Visibility/wiper
11/28/2018
THE REAR SUNSHADE IS STUCK IN THE UPRIGHT POSITION WITHOUT BEING ACTIVATED AND DOES NOT GO DOWN WHEN THE CAR IN PUT IN REVERSE. THIS IS A VERY DANGEROUS AND POTENTIALLY FATAL SITUATION AT NIGHT WHEN VISIBILITY IS POOR. THERE ARE A PLETHORA OF COMPLAINTS ABOUT THE SUNSHADE ON THE INTERNET. WHEN I ASKED THE DEALERSHIP HOW MUCH IT WOULD COST TO REPAIR, THEY ONLY REPLACE THE DEVICE FOR $1000, AND THE DEFECTIVE SUNSHADE EVEN AFTER REPLACEMENT COULD REPEAT THE HAZARDOUS SITUATION. TOYOTA SHOULD REPLACE THE DEFECTIVE, HAZARDOUS PART AT NO COST. IT IS A THREAT TO SAFETY FOR ALL PASSENGERS. THE DEFECT OCCURRED RANDOMLY WITHOUT PROVOCATION UPON STARTUP WITH THE CAR PARKED. A GRINDING NOISE WAS HEARD, THEN THE SHADE WENT UP - UNRESPONSIVE TO THE ACTIVATING/DEACTIVATION CONTROL BUTTON. I HAD TO DRIVE IN THE SLOW LANE DUE TO POOR VISIBILITY.
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Steering
08/23/2018
WENT FOR MY ROUTINE SERVICE AND WAS TOLD I HAVE A RACK&PINION LEAK, NO LEAKING OBSERVED UNDER CARPORT BUT WAS SHOWN THE LEAK ONCE CAR WAS PLACED ON RACK TO BE VIEWED. ASKED IF CAR WAS SAFE TO DRIVE TO ATLANTA, MECHANIC AND SERVICE MANAGER ENCOURAGED ME TO GO AHEAD AND DRIVE IT, THEY STATED IT WILL NEED A NEW RACK & PINION, STATING IT WILL COST APPROX.. $800.00 PULSE $89.00 FOR FRONT END ALIGMENT. THEY SAID THIS IS NORMAL FOR AVALONS TO HAVE THIS PROBLEM. THIS CAR WAS PURCHASED FROM A TOYOTA DEARLERSHIP WITH 38,000 ON SPEEDOMETER AND AT THE TIME OF SERVICE I ONLY HAD PUT APPROX. 21,000 MILES. I READ UP ON RACK AND PINION LEAKS AND IT STATED IT COULD BE DANGEROUS IF THE FLUID STARTED TO SPUR OUT WITHOUT A WARNING AND CAN CAUSE YOU TO LOSE CONTROL OF THE VEHICLE. I PURCHASED I THOUGHT AN EXTENDED WARRANTY FOR $2600 AND TO BE TOLD THAT THE WARRANTY EXPIRED IN MAY 2018, 3YRS OR 30 THOUSAND MILES AND CAR WAS SERVED IN AUG.2018. I FILED BANKRUPTCY IN 2016 AND DON'T HAVE EXTRA MONEY TO FIX MY...
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Electrical System
03/04/2018
THE DOOR LOCK ACTUATOR ON THE PASSENGER SIDE IS NOT WORKING THIS PART IS TERRIBLY EXPENSIVE TO REPLACE. A PART LIKE THIS SHOULD LAST A LOT LONGER THAN IT DOES AND SHOULD NOT BE CAUSING ONE TO TAKE OUT A LOAN TO GET IT FIXED!
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Latches/locks/linkages
06/16/2018
TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT THE KEY FOB FAILED TO LOCK AND UNLOCK THE FRONT AND REAR PASSENGER SIDE DOORS AND THE REAR DRIVER DOOR. THE DEALER (GLOCKNER TOYOTA, 2867 US-23, PORTSMOUTH, OH, 740-351-2980) DIAGNOSED THAT THE DOOR LOCK ACTUATORS NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THERE WAS NO RECALL TO PROVIDE COVERAGE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. FAILURE MILEAGE WERE NOT AVAILABLE. *TT