2020 Tesla Model Y Complaints

The mechanical door release cable for the rear doors is not accessible without a screwdriver. This safety door release mechanism should be accessible without tools in case of emergency.

The rear trunk smashed my fingers. I pressed the open button on the rear trunk and heard it unlatch. I stuck my hand under the trunk to try to help it open up. The trunk quickly reached, smashing my fingers. I was able to press the open button again and lift the trunk up. The could break someone’s fingers off completely, especially a small child. A warning is 100% necessary. I thought it was unlatched and would open since I heard it unlatch and it looked as if it was opening, albeit very slowly.

Problem: I purchased a 2020 Tesla Model Y Long Range AWD, EPA-certified at 316 miles. My vehicle consistently delivers only 120–150 miles per full charge, and just ~80 miles from the recommended daily 80% → 20% SOC window. This is less than half the advertised/certified range. I have meticulously logged trips since July 2025, recording start/end battery %, mileage, Wh/mi, and driving conditions. Even after following Tesla’s own efficiency guidance (Chill Mode, conservative HVAC, no Sentry Mode, no Cabin Overheat Protection, speeds at/below limits), the shortfall is repeatable. Company’s Response: Tesla repeatedly stated: No warranty action unless there is a system alert. My range loss is due to “short trips” or “driving habits.” They “cannot go off EPA numbers,” though Tesla advertises the EPA rating. To review my logs, I must pay $235/hour, while I cannot access my own internal vehicle data. On Aug 7, Tesla told me 33% SOC should equal their quoted range. In reality, I receive...

On [XXX], I identified a severe and unacceptable loss of driving range in my 2020 Tesla Model Y (VIN: [XXX] , mileage: 59,127 miles). The vehicle now shows only ~180 miles of range at 100% charge, compared to the original advertised 316 miles — representing a ~43% loss of range. This degradation is far outside normal industry standards for EV battery health. This loss of range significantly impacts vehicle safety, as trip planning becomes unreliable and there is a heightened risk of being stranded on highways or in unsafe locations without charging availability. This could endanger both myself and other drivers, especially in rural areas or during extreme weather conditions. The issue has been repeatedly reported to Tesla, but they have failed to provide a technical explanation, battery replacement, or corrective action. Tesla service claims it is “normal degradation,” despite the magnitude of loss and the vehicle’s mileage being well below expected battery life thresholds. No warni...

Was driving in rain, had windshield wipers on, suddenly windshield wipers stopped working; could not see through windshield because of the rain; almost had collision before being able to move to the side of the road to safety. Cost $255 to have windshield wipers repaired.