2012 Tesla Model S Complaints

Tesla has rejected my claim for repayment for the emmc repair that I paid for that was performed by their Toledo, OH Service Center prior to the recall. I've tried contacting them as outlined in their recall correspondence but haven't received an explanation as to why I don't qualify. The repair was performed on 8/28/2020 on repair order#3000s0001353764.

In December 2018 our 2012 Tesla Model S experienced a failure that was later identified as part of a recall. Tesla Service replaced the MCU at our expense - a bill that ran to more than $2400. When the recall was announced it was claimed that owners would be reimbursed for expenses related to the recall, but we have been unable to get Tesla to acknowledge the claim. Their automated site claims we have no covered repairs, and all attempts to contact Tesla support are rebuffed with form letters directing us to the same automated service.

eMMU seem to have caused "Console display not available error"

I WAS DRIVING ON THE FREEWAY OVER THE HILL THE VEHICLE SHUT DOWN ON ME AND IT WAS 43% ON THE BATTERY AND IT KEEPS SHOWING THE YELLOW ON THE DASH SAYING THAT BATTERY IS OVERHEATING

I REACHED OUT TO TESLA ABOUT THE EMMC RECALL. I BOOKED AN APPOINTMENT, PROVIDED PHOTOS OF VARIOUS BLACKOUT, SCREEN FREEZING AND LOSS OF CONNECTIVITY ISSUES. TESLA INSTRUCTED ME TO UPDATE THE FIRMWARE (WHICH I DID) AND CANCELLED MY APPOINTMENT AND TOLD ME I DID NOT TO BRING IN THE CAR. THEY ALSO SAID THEY WOULD CONTACT ME IF MY EMMC NEEDED REPLACEMENT. HOWEVER, I CONTINUED TO HAVE THIS PROBLEM AND LEFT A MESSAGE IN THE TESLA AND DID NOT GET A RESPONSE.