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Service Brakes
12/28/2024
Left the house and at about 1.5 miles while approaching a stop sign the vehicle brakes did not engage even when pushing all the way down. Resulting in a collision that landed in a corn field and jumping over a ditch. Vehicle has not been inspected by a mechanic but will be heading to repair shop soon. Would like to know any information the NHTSA would like to collect during repairs to rely the information to the shop. Safety was put at risk by crossing an intersection and running a stop sign. Luckily no other vehicles were impacted. Problem has not been able to be reproduced as the vehicle is not drivable. It has not been inspected by manufacturer but is not drivable. Police report available and provided on this form. No warning or signs. Vehicle is new purchased January 2024. Currently many warning signs on dashboard post accident. Additional information needed for this report (Repair cost, insurance claim etc) will be provided once available.
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Unknown Or Other
11/30/2024
While I was driving my brand new car on a wide highway, with no other cars or buildings nearby, the driver's side rear-door window suddenly blew out with a loud "pop," shattering completely. Glass pieces came into the passenger area, and fortunately missed hurting my child who was in her safety seat. Also glass pieces damaged the paint on that side of the car. I was not aware of any previous damage to the window, nor heard anything hit the car on this trip. I had driven almost 100 miles before this happened. Temperatures were in the mid 40s. My insurance is handling the repairs, as window glass is not covered under new car warranty. I am aware that Subaru issued a 2019 recall specifically for the driver's side rear-door window in another model, so in case there is a continuing issue, I am submitting this incident.
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Air Bags
11/12/2023
The contact owns a 2024 Subaru Forester. The contact stated that while the passenger’s side front seat was occupied by an 85-pound adult carrying a purse and holding a dog weighing 19 pounds, the air bag warning light was off. The contact stated that the air bag was inoperable. The contact stated that while the passenger’s side front seat was occupied, the air bag warning light was on. The vehicle was taken to the local dealer, who was unsure of the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
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Air Bags
11/25/2023
The Car is available for Inspection. Front Passenger Side Air Bag. When My Wife Sits in the Front Passenger Seat, The Air Bag indicator Indicates the Air Bag System is Off. This Means My Wife seated in the front passenger seat is not protected by the air bag system, this is un acceptable. This Condition Existed Since the car was new. Current Car Milage is 14,052 11/12/2024.
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Back Over Prevention
10/11/2024
My backup camera would not operate after washing my car. When I was backing up, I got an alert that something was in my way. There was no picture, so I could not see what it was. I had to stop and get out to see. This could lead to serious problems, like getting hit by other vehicles while have to get out and look for obstacle. This could also be a risk to children crossing behind the car, because eventually the driver will tire of getting out and walking around the car. When I went to take the vehicle to the dealer the next day, the car had dried off, and the camera came back on. I looked at other Subaru forums and found many NHTSA recalls on cameras on different year Subaru's. The problem still seems to persist on my model, but no recall.