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Engine
10/01/2020
EXCESSIVE OIL LEAKING FROM VALVE COVER SEALS AND CAM SHAFT SEALS. VEHICLE ONLY HAS 120K MILES. VEHICLE LEAKS APPROXIMATELY 2 QUART OF OIL EVERY 1000MILES. DEALER COST TO REPAIR IS OVER $2500. REPAIR CAN'T BE COMPLETED WITHOUT COMPLETELY REMOVING ENGINE FROM VEHICLE, AND EXTENSIVE TARE DOWN OF MOTOR. UNACCEPTABLE MECHANICAL FAILURE FOR A REGULARLY DEALER MAINTAINED VEHICLE OF THIS AGE,
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Power Train
10/01/2020
THIS IS A FOLLOW UP TO COMPLAINT NUMBER 11387558. I TOOK MY CAR TO THE DEALERSHIP FOR THE REPLACEMENT OF THE TORQUE CONVERTER..THE CAR WAS GETTING WORSE WITH SHAKING, SHUDDERING AND STALLING. THEY REPLACED THE TORQUE CONVERTER AND CHARGED ME $1,029.25. THE SERVICE ADVISOR TOLD ME SUBARU HAS HAD TROUBLE WITH THEIR 2010-2013 MODELS ESPECIALLY THE OUTBACKS. HE SAID THIS IS A FIRST WITH THE FORESTER I HAVE AND HE HAS BEEN THERE FOR 9 YEARS. HE ADVISED ME TO CONTACT SUBARU AND SEE IF THEY WOULD HELP ME OUT. I CALLED AND THEY WOULD NOT REIMBURSE ME FOR THE TOTAL COST OF THE REPLACEMENT. THEY ONLY OFFERED A PARTIAL "GOODWILL REIMBURSEMENT" OF 350.00 SINCE THE CAR WAS OUT OF WARRANTY. IT IS OBVIOUS THAT THIS PART IS DEFECTIVE SINCE I ONLY HAVE 56,000 MILES ON THE CAR. THEY NEED TO RECALL THEIR CARS THAT HAVE THIS DEFECTIVE TORQUE CONVERTER IN THEM. THEY ARE LIABLE WARRANTY OR NO WARRANTY. I WAS VERY FORTUNATE THAT I DID NOT GET INTO AN ACCIDENT.
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Power Train
10/01/2020
THE CAR ENGINE WANTS TO STALL OUT WHEN CHANGING FROM REVERSE TO DRIVE WHILE PULLING ONTO THE STREET. IT USUALLY DOES THIS WITHIN THE FIRST 10 MINUTES OF DRIVING. IT ALSO WANTS TO STALL OUT WHEN I COME TO A COMPLETE STOP-IT WILL SHUDDER AND SHAKE AND CATCH ITSELF AT TIMES BUT IT USUALLY STALLS OUT. IT WILL STALL OUT IN TRAFFIC WHEN I AM STOPPING AT A LIGHT. I HAVE TO RESTART THE CAR AND CONTINUE. I TOOK THE CAR TO THE DEALERSHIP AND THEY STATED THE TORQUE CONVERTER NEEDS REPLACED FOR 1200.00.
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Unknown Or Other
10/08/2020
MY FORESTER WILL NOT RELEASE THE KEYS FROM THE IGNITION, EVEN WHEN I AM VERY CAREFUL TO PUT IT IN PARK. I UNDERSTAND THAT THIS IS A WELL KNOWN PROBLEM, AS THEY HAVE A TSB 16-112-18R ABOUT IT. WHEN I CONTACTED SUBARU OF AMERICA, THEY REFUSED TO COVER THE COST OF THE REPAIR DUE TO THE FACT THAT THE CAR IS A 2013 MODEL, EVEN THOUGH IT ONLY HAS 36,000 MILES ON IT. THEY INSTEAD PROVIDED A COUPON FOR $250 TOWARD THE REPAIR. I CLEARLY CANNOT GO ANYWHERE WITH THE CAR IN THIS CONDITION, AS IT REQUIRES LEAVING THE CAR UNLOCKED WITH THE KEYS IN THE IGNITION. THIS HAPPENED WHEN I PULLED INTO MY GARAGE LAST EVENING. I FEEL VERY FORTUNATE THAT I WAS NOT IN A LOCATION WHERE I HAD TO LEAVE THE CAR.
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Unknown Or Other
06/02/2016
EXCESSIVE OIL COMSUMTION - STARTED BEFORE 100,000 AROUND 2016- HAS GOTTEN WORSE - BURN A QUART AND A HALF IN 1100 MILES.... HAD OIL CONSUMPTION TEST BEFORE WARRENTY RAN OUT AND WAS TOLD ITS FINE. EXCELLENT MAINTAINANCE ON CAR - OIL CONSUMPTION RUINED CATALYTIC CONVERTOR BY 150,000 - HAD TO REPLACE/ KEEP CALLING SUBARU 800 NUMBER TOLD THAT THIS IS NORMAL FOR WEAR AND TEAR ON CAR
