2011 Subaru Forester Complaints

I have received multiple letters to fix my Subarus air bag. It was fixed once after a long wait for parts. The second required fix is proving hard to set up. I called a Subaru fix line, waited an hour while they try to schedule, then was disconnected. I called back, same long wait and they can not call you back if disconnected (I asked if they could as I was just disconnected and had to start over). I tried to explain to them in Hawaii we live on islands and cannot drive to other ones so it must be scheduled on my (Maui) island. They said they knew that (I even gave them the address of Subaru Maui). I waited on hold another 1/2 hour then got an email. I was scheduled a month later on - another island. I called back, waited again (they seemed more concerned with canceling my appointment the getting me a new one). After a very long series of transfers I was connected with Subaru Maui. They told me they (service dept) can't schedule them (only mangers can schedule air bag appoi...

As I drove into my driveway smoke started coming out of engine compartment. Behind and under vehicle was a massive leak of either oil or transmission fluid. No warning lights were observed and vehicle was running fine while we were out. The entire vehicle was quickly engulfed in flames and burned to the ground before firefighters arrived.

LEAKY CYLINDER HEAD GASKETS MADE OIL LEAK INTO COOLING SYSTEM. CAR BEGAN RATTLING AND ENGINE WARNING LIGHTS ALL CAME ON. SUBARU KNOWS THIS IS AN ISSUES WITH THIS AND MAY OTHER YEARS CARS YET REFUSES TO DO ANYTHING ABOUT IT. LOOKING AT A COSTLY $3K FIX. NOT DRIVABLE OTHERWISE. LUCKILY IT DIDN'T FAIL ON US WHILE DRIVING.

TL* THE CONTACT OWNS A 2011 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF ENGINE OIL. THE VEHICLE WAS TAKEN TO A. CRIVELLI SUBARU (768 ALLEGHENY BLVD, FRANKLIN, PA 16323) AND AN OIL CONSUMPTION TEST WAS PERFORMED. THE RESULT CONFIRMED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF ENGINE OIL. THE CONTACT WAS INFORMED THAT THE SHORT BLOCK ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO PARTIALLY COVER THE COST OF THE REPAIR. THE VEHICLE WAS NOT YET REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

THIS HAPPENED WHILE DRIVING THROUGH COLORADO, FROM CRESTED BUTTE TO TELLURIDE. I WAS DRIVING WITH THE CRUISE CONTROL ACTIVE. AS THE CAR WENT UP HILLS IT WOULD AUTOMATICALLY SHIFT DOWN, CAUSING THE ENGINE TO REV INTO THE 4,000 RPM RANGE, WHICH IS NOT SAFE TO DRIVE SUSTAINED. IN ORDER TO COMBAT THIS I USED THE MANU-MATIC SYSTEM TO HOLD THE TRANSMISSION IN THE HIGHER GEAR. AFTER A WHILE MY CHECK ENGINE LIGHT CAME ON. CONCURRENTLY, THE TRACTION CONTROL INDICATOR LIGHT CAME ON, AND THE CRUISE CONTROL LIGHT BEGAN BLINKING. THINKING IT WAS AN OVERHEATING ISSUE, I STOPPED THE CAR AND WAITED A WHILE. AFTER A FEW CYCLES OF DRIVE/STOP/DRIVE/STOP, THE LIGHTS TURNED OFF. THINKING THE ISSUE WAS RESOLVED, WE CONTINUED ON TO TELLURIDE. LEAVING TELLURIDE, HOWEVER, WITH THE SAME DRIVING BEHAVIOR, THE ISSUE RETURNED, ONLY WORSE NOW. WHEN THE LIGHTS CAME ON THE ACCELERATOR STOPPED RESPONDING. WE WERE HEADED UPHILL AT 65MPH ON A NARROW TWO LANE ROAD, WITH A STEEP DROP OFF THE SIDE, AND MULTIPLE CARS BEHIND...