2008 Subaru Forester Complaints

The contact owns a 2008 Subaru Forester. The contact stated that while driving at an undisclosed speed, the lower control arm detached. The contact became aware that there was rust on the control arm. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 141,000.

Right front lower control arm failed due to rust (safety recall WVX34 and NHTSA campaign 11v464000). Part of arm completely detached from connection to frame. Dealer states the recall is closed and there is nothing they will do. I notified Subaru by Email last night on the day it occurred -1 Dec 2021. Have not had reply as yet. This caused uncontrollable steering as it was not controllable by the steering wheel. Fortunately this failed as I was backing out of a parking spot and not at speed on the highway. Car was not drivable. I inspected the left front control arm and it too seems to be also affected by rust.

The contact owns a 2008 Subaru Forester. The contact stated that while driving at various speeds, an abnormal grinding noise would emit from the vehicle without warning. The contact then stated that upon turning into a driveway, the front lower control arm detached from the vehicle without warning. Due to the failure, the contact had the vehicle towed to his home where he began to repair the vehicle himself. The dealer and the manufacturer were both notified of the failure but offered no assistance. Upon investigation, the contact discovered NHTSA campaign number: 11V464000 (Suspension) which he linked to the failure. The vehicle was not repaired. The failure mileage was 97,000

The contact owns a 2008 Subaru Forester. The contact stated while driving approximately 30 MPH, the vehicle was shaking. Additionally, the passenger’s side front wheel was shaking, and the vehicle was drifting to the right. The contact who is an independent mechanic noticed that the front lower control arm was fractured. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 11V464000 (Suspension). The approximate failure mileage was 180,000.

I was getting on the highway in Minnesota doing 55-60 mph when the car started violently shaking and I lost steering with cars whizzing by me at 65-70+ mph. I was finally able to get the car just off the road and called for roadside assist. Once the car was left at my house I examined the right front wheel which was cockeyed to discover the lower control arm steel body had disintegrated (see photos). Looking online I discovered there had been a recall on these arms 9 years ago. I sent a message to Subaru Customer Care and received no reply. I sent a tweet on twitter to Subaru of America and received no reply. I finally called their 800 number and was told the recall had been completed on this vehicle in 2012 by putting some "rust-proofing" on the arms. They did not go through the effort to replace with the upgraded replacement part. SOA said they would not cover any repair or replacement of the lower control arms. There have to be 10s of thousands of these vehicles on the roads...