2024 Subaru Crosstrek Complaints

This is the second time this has occurred. While driving (vehicle in motion for multiple minutes beforehand), an ad for SiriusXM radio popped up on my infotainment, which disables CarPlay, A/C controls, car settings, driver assistance settings, etc. until you dismiss the ad. There is no way to dismiss the ad except clicking a small “X” button in the corner, which is difficult and dangerous to do while driving because you have to really focus on the screen and tapping the right spot. Absolutely unacceptable and inappropriate to show an ad like that. If I were driving at night or in the rain, there is a high likelihood I would crash, and that chance is not zero even in good daytime weather. It also forces me to do something illegal (interact w screen while driving).

While driving, the infotainment screen was overtaken with an advertisement for SiriusXM radio which had to be manually cleared by hitting an X button on the screen. The vehicle was in motion when the advertisement appeared and completely covered the screen. At the time of the incident, the vehicle had been on and driving for over an hour.

Advertisements from serious xm taking over the screen. Distracting me from the road because I had to close the ad and open CarPlay back up. This is unacceptable!

About 5 minutes after I started driving, an ad for Sirius-XM radio subscription appeared on my infotainment system. It took up the entire screen, covering my AC controls and Apple CarPlay navigation - this meant that I was required to interact with/dismiss the ad. Because it was shown when I was driving (in motion), I was forced to unsafely and illegally interact with the touch screen to re-enable the functionality of my car. Showing an ad in the car is unacceptable in general, but especially in a situation when the car is in motion, where it poses a significant safety risk.

Advertisements for SiriusXM radio are being pushed to the infotainment system. These ads temporarily render all radio and climate controls as unavailable until driver taps on screen to disable the notification… causing driver to take eyes off of the road.