2024 Subaru Crosstrek Complaints

Radio/Infotainment system popped up a over-the-air In-Vehicle Messaging (IVM) alert for SiriusXM advertisement. This in-motion ad force them to take their eyes off the road just to hit "Dismiss" resulting in missing a critical navigation turn in an unfamiliar location. This seems to happen every few months. The vendor does not offer a way to make these driver interruptions stop. I later called the number on the screen and they do not have a way to Opt Out of the IVM advertisements since I am not a California resident protected by CCPA.

My issue is with Sirius XM advertisements popping up on the screen while I'm driving, it is very distracting and seems unsafe especially when I'm using navigation apps on my screen trying to navigate the city. The message on the screen does have a phone number that says "Limited-time SiriusXM offer available through 6/30. Call 866-635-2495 for info/vehicle msg opt-out" but when I called the number they said it was physically impossible for them to opt me out and recommended I purchase a new in car stereo to address the issue. Which is completely outrageous because the car is a 2024 and basically new still. I asked to speak to a manager and they were unable to do anything to address it despite the message sating call to opt-out.

While driving home from the grocery store I heard a shattering sound. I was about 2 miles from home. When i got home I opened the rear hatch to see the rear quarter glass window shattered. I was driving 35 mph with no cars around me. I was shocked to see the window like that. I have read that subaru has had problems in past crosstreks with this same issue. Since it was yesterday and also Saturday I have not been able to talk to the subaru dealership about it.

The contact owns a 2024 Subaru Crosstrek. The contact stated that while driving at 35 MPH, the contact's vehicle crashed into another vehicle while having the right of way. The contact stated that the other vehicle was making a left turn when the crash occurred. The contact's vehicle T-Boned the other vehicle. The contact stated that the air bags did not deploy, and the front driver's side seat belt did not tighten as intended. In addition, the contact stated that none of the vehicle safety features were activated such as calling 911. The vehicle sustained damage to the front driver's side and the hood of the vehicle. The vehicle was towed to a local tow yard. A Police report was filed. The contact was transported to the local medical center. The contact sustained bruising and pain to the chest and stomach area from the seat belt, and neck pain. The manufacturer was not made aware of the failure. The failure mileage was 26,656.

The vehicle is a 2024 Subaru Crosstrek with ongoing and unresolved safety-related defects. The vehicle has been taken in for multiple repair attempts, including a total of five diagnostic inspections, but the issue remains unresolved. The vehicle experiences sudden hesitation, loss of acceleration, and failure to respond properly while driving. Warning lights appear on the dashboard, and in some instances the vehicle fails to restart properly after coming to a stop. These issues create a serious safety risk, especially when driving in traffic or attempting to merge, as the vehicle does not respond as expected. The condition is unpredictable and has occurred multiple times. Despite repeated repair attempts, the manufacturer has been unable to diagnose or repair the defect. The problem continues to occur and significantly affects the safety and reliability of the vehicle. This issue poses a serious safety hazard to the driver, passengers, and others on the road.