2013 Subaru BRZ Complaints

IN MARCH 2019, I HAD MY BRZ BROUGHT TO A SUBARU DEALER FOR A VALVE SPRING RECALL. IT TOOK THE DEALERSHIP THREE TIMES BEFORE THEY GOT IT RIGHT, AND 5000 MILES LATER, MY ENGINE IS BLOWN UP. I'VE READ ON SEVERAL WEBSITES THAT THIS HAS BEEN HAPPENING TO MANY OTHER BRZ AND TOYOTA FRS OWNERS/CARS. I HAD 47,000 MILES ON THIS VEHICLE WITH NO PROBLEMS WHATSOEVER BEFORE I BROUGHT IT IN FOR THE RECALL. NOW I HAVE A BROKEN/BLOWN OR REPAIRABLE ENGINE ON MY HANDS. I WAS DRIVING HOME ONE NIGHT ON THE FREEWAY, WHEN I HEAR THIS HORRIBLE KNOCKING NOISE AND MY CAR LOST POWER AND THEN SHUT DOWN. I HAD TO PULL OVER TO THE SIDE OF THE ROAD AND CALL AAA FOR A TOW. THE DEALERSHIP IS TELLING ME IT WILL COST OVER $8000 TO REPLACE. THIS IS UNACCEPTABLE! SO I AM FILING A COMPLAINT.

ON JULY 17 2019 WE BOUGHT THE 2013 SUBARU BRZ FROM A BMW DEALERSHIP. AT THE TIME OF SALE WE WERE ADVISED THAT THE VEHICLE HAD AN OPEN RECALL, THEREFORE WE HAD ASKED THAT THE RECALL BE SERVICED PRIOR TO TAKING POSSESSION OF THE VEHICLE. THE SERVICE WAS COMPLETED AT ANOTHER DEALERSHIP ON JULY 26, 2019. LESS THAN 4 MONTHS LATER ON NOVEMBER 17, 2019, SHORTLY AFTER DRIVING ON THE FREEWAY THE CHECK ENGINE LIGHT ILLUMINATED AND THERE WAS A CLICKING TYPE NOISE COMING FROM THE ENGINE, THE VEHICLE SEIZED AND WOULD NO LONGER MOVE. THE VEHICLE WAS TOWED TO A SUBARU DEALERSHIP WHO ADVISED THE CODE WAS READING 'INTERNAL ENGINE FAILURE'. WHEN CONFRONTED WITH THE COMPLAINTS ABOUT THE RECALL, IT WAS DISMISSED SAYING THAT THE RECALL HAD TO DO WITH THE TOP PART OF THE ENGINE AND THIS APPEARS TO BE COMING FROM THE BOTTOM. THEY ARE CURRENTLY WORKING TO TAKE APART THE ENGINE TO DETERMINE THE CAUSE TO HAVE IT COVERED UNDER THE LIMITED POWERTRAIN WARRANTY. BASED ON ALL COMPLAINTS IT APPEARS THIS ISSUE IS...

TL* THE CONTACT OWNS A 2013 SUBARU BRZ. WHILE THE CONTACT'S SON WAS DRIVING 65 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER HEARD AN ABNORMAL NOISE AND THEN THE VEHICLE SEIZED. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE. OCEAN SUBARU OF FULLERTON (LOCATED AT 1100 S EUCLID ST, FULLERTON, CA 92832, (888) 428-2419) WAS CALLED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC CAME TO THE DRIVER'S RESIDENCE TO REPLACE THE ENGINE. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

IN APRIL 2019, I BROUGHT MY 2013 SUBARU BRZ TO THE SUBARU DEALERSHIP FOR VALVE SPRING RECALL. ABOUT 5 MONTHS LATER WHILE I'M DRIVING HOME FROM WORK, MY CAR MAKING LOUD KNOCKING NOISE AND VIBRATE AGGRESSIVELY. I'M VERY FORTUNATE THAT I MAKE IT HOME SAFE. AFTER DOING SOME RESEARCH, I FOUND OUT I'M NOT THE ONLY ONE HAD ENGINE FAILURE AFTER VALVE SPRING RECALL DONE. I TOW MY CAR TO THE DEALERSHIP AND THEY SAID IT WILL COST $1800 TO TEAR MY ENGINE APART AND CHECK FOR PROBLEM. I CALLED SUBARU CORPORATE AND THEY SAID THIS IS WORKMANSHIP ISSUE AND I NEED TO DEAL WITH THE DEALERSHIP. NOW I'M STUCK WITH A DEAD CAR. MY CAR WAS PERFECTLY FUNCTION BEFORE THE RECALL DONE. PLEASE INVESTIGATE THIS ISSUE.

TL* THE CONTACT OWNS A 2013 SUBARU BRZ. THE CONTACT BOUGHT THE VEHICLE USED FROM AN INDEPENDENT MECHANIC. PRIOR TO THE CONTACT TAKING POSSESSION OF THE VEHICLE, IT WAS SERVICED AT WILSONVILLE SUBARU, 9200 SW BAILEY ST, WILSONVILLE, OR 97070, 503-946-9203) PER NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). UPON TAKING POSSESSION OF THE VEHICLE, THE CONTACT HEARD A LOUD TICKING NOISE COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, AN UNKNOWN WARNING INDICATOR LATER ILLUMINATED AS THE CONTACT CONTINUED DRIVING. THE CONTACT CALLED THE DEALER AND THEY DID NOT ASSIST. THE VEHICLE WAS THEN TAKEN TO BUD CLARY SUBARU (961 COMMERCE AVE, LONGVIEW, WA 98632, 360-575-6868) FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT IF THE FAILURE WAS LINKED TO THE RECALL, THE DEALER WOULD SERVICE THE VEHICLE FREE OF CHARGE. IF THE FAILURE WAS NOT LINKED TO THE RECALL, THE CONTACT WOULD HAVE TO PAY FOR THE DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE...