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Engine
07/14/2018
TL* THE CONTACT OWNED A 2008 SMART FORTWO. THE CONTACT STATED WHILE HER SON WAS DRIVING THE VEHICLE AT 45-55 MPH HE UNEXPECTEDLY SMELLED BURNING PLASTIC IN THE VEHICLE. THE CONTACT'S SON CONTINUED TO DRIVE THE VEHICLE WHEN HE DISCOVERED THE VEHICLE EMITTED SMOKE FROM THE REAR. SHORTLY AFTER COMING TO A COMPLETE STOP THE CONTACT'S SON OPENED THE REAR HATCH AND NOTICED FIRE. THE FIRE WAS EXTINGUISHED WITH A WATER HOSE AND THE FIRE DEPARTMENT WAS NOT CALLED. THERE WERE NO INJURIES. THE VEHICLE WAS TOTALED. THE DEALER WAS NOT NOTIFIED OF THE FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000 THE CONTACT STATED RECEIVED NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING) AFTER THE FAILURE OCCURRED.
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Engine And Engine Cooling
04/27/2018
TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING). FRANK FLETCHER IMPORTS (3111 E 32ND ST, JOPLIN, MO 64804, (417) 297-0821) WAS CONTACTED AND IT WAS STATED THAT THE DEALER WAS UNABLE TO PROVIDE THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE JACKIE COOPER IMPORTS (9393 S MEMORIAL DR, TULSA, OK 74133, (918) 615-2185) A TWO AND A HALF HOUR DRIVE AWAY. THE CONTACT WAS INFORMED THAT A THE VEHICLE WAS ELIGIBLE FOR PICKUP AND THAT A REPRESENTATIVE WOULD CALL TO MAKE THE ARRANGEMENTS WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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Engine
09/13/2019
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ SMART FOR TWO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA RECALL NUMBER: 18V273000 (ENGINE AND ENGINE COOLING), AND STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES BENZ OF PALM BEACH, 4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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Power Train
12/31/2019
TL* THE CONTACT OWNS A 2008 SMART FORTWO. AFTER THE VEHICLE WAS STARTED AND SHIFTED INTO REVERSE, IT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ORLANDO (810 ORLANDO AVE, MAITLAND, FL 32751, (407) 680-0784) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED AT LEAST FOUR TIMES PREVIOUSLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
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Engine
10/01/2019
TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING). ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO LOCAL DEALERS NEAR THE CONTACT. THE FAILURE MILEAGE WAS 126,000. PARTS DISTRIBUTION DISCONNECT.