2014 Ram 4500 Complaints

MY 2014 RAM 4500 STARTED TO MAKE NOISE COMING FROM THE WATER PUMP OF THE 6.7L CUMMINS MOTOR. HAPPENS TO BE THAT THE FCA RELEASED A RECALL OF 500,000 RAMS WITH POSSIBLE ENGINE FIRE DUE TO A FAILED WATER PUMP BEARING. WHEN I NOTIFIED THE DODGE DEALER THEY STATED NO KNOWLEDGE ON THIS AND SCHEDULED A SERVICE APPOINTMENT OVER A WEEK OUT. BEFORE THE APPOINTMENT DATE THE WATER PUMP SEIZED AND SNAPPED THE BELT AMONGST OTHER THINGS LIKE A BELT TENSIONER UNDER THE HOOD AND THE TRUCK HAD TO BE TOWED IN. THEY WILL NOT COVER THE BELT BECAUSE THERE IS A PTO SYSTEM ON THE TRUCK EVEN THOU THE FAILURE WAS CAUSED BY THE WATER PUMP FAILURE. THE WATER PUMP IS COVERED UNDER WARRANTY BUT THEY ARE PUTTING ON THE OE PUMP THAT HAS THE RECALL ON IT. THEY ARE AWARE OF THE RECALL BUT STATE ITS TO NEW. THIS OPENS ALL TYPES OF LIABILITY OF FIRE HAZARDS AND SO ON. SOMEONE HELP

TL* THE CONTACT OWNS A 2014 RAM 4500. WHILE DRIVING APPROXIMATELY 5 MPH UP HILL WITH HEAVY SNOW ON THE GROUND, THE VEHICLE WAS PULLING A 24 FOOT TRAILER WITH A PIECE OF MACHINERY APPROXIMATELY 1,800 POUNDS OF WEIGHT. THE VEHICLE LOST POWER AND SLID BACKWARDS INTO AN EMBANKMENT. THE FRONT DRIVER SIDE FENDER, SIDE MIRROR, AND DRIVER SIDE DOOR WERE DAMAGED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE SAME FAILURE OCCURRED ON TWO SEPARATE OCCASIONS WHILE DRIVING UP HILL WITH THE SAME LOAD AND ROAD CONDITIONS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ALL THREE TIMES. THE VEHICLE WAS REPAIRED BY THE DEALER UNDER WARRANTY, BUT NOT THE BODY DAMAGE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

I PURCHASED THE TRUCK NEW AND THE DEALER WELDED THE BED TO THE FRAME IT IS KNOW COMPRISED SO IF IT CRACKS IT'S THERE FAULT. THE OTHER PROBLEM IS THE TRUCK DRIFTS TO THE RIGHT WE FOUND THE REAR AXEL IS ABOUT .30 THRUST ANGEL ,OUT OF SQUARE TO THE FRAME CAUSING PULL THEY SAY THERE IS NO FIX AFTER 7 TIMES IN THE SHOP AND DODGE WON'T HELP ME OR FIX IT.